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CVS Health

Manager, Network Relations

CVS Health

Manager negotiating contracts and handling disputes with healthcare providers at CVS Health. Supporting contract performance and collaborating cross-functionally to enhance provider networks.

Posted 6/7/2026full-timeRemote • Idaho, Ohio, Texas • 🇺🇸 United StatesMid-LevelSenior💰 $60,300 - $132,600 per yearWebsite

About the role

Key responsibilities & impact
  • Negotiates, executes, reviews, and analyzes contracts and/or handles dispute resolution and settlement negotiations with solo, small group, or local providers
  • Manages contract performance in support of network quality, availability, and financial goals and strategies
  • Recruits providers as needed to ensure attainment of network expansion and adequacy targets
  • Collaborates cross-functionally to contribute to provider compensation and pricing development activities and recommendations
  • Identifies and recommends solutions to manage cost issues and supports cost-saving initiatives
  • Provides network development, maintenance, and refinement strategies in support of the cross-market network management unit
  • Assists with the design, development, management, and/or implementation of strategic network configurations and integration activities
  • Optimizes interactions with assigned providers and internal business partners to manage relationships
  • Ensures resolution of escalated issues related to claims payment, contract interpretation, and the accuracy of provider contract or demographic information

Requirements

What you’ll need
  • 5+ years of experience negotiating contracts with ancillary providers, facilities, and physician groups
  • Expertise in contract language development, rate proposal analysis, and operational and financial improvement opportunities
  • 3+ years of experience in provider relationship management or related healthcare roles
  • Understanding of common contract provisions, provider reimbursement methodologies and terms, and industry-standard payment policies and practices
  • Understanding of provider financial issues, regulatory requirements, and competitor strategies
  • Proficiency with Microsoft Office suite applications (e.g., Outlook, Word, Excel)
  • Ability to build collaborative relationships with providers and work cross-functionally to resolve complex contract issues
  • Highly organized, with the ability to manage and prioritize multiple negotiations and tasks to meet deadlines
  • Bachelor's degree or a combination of professional work experience and education

Benefits

Comp & perks
  • medical, dental, and vision coverage
  • paid time off
  • retirement savings options
  • wellness programs
  • other resources, based on eligibility

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
contract negotiationcontract language developmentrate proposal analysisprovider reimbursement methodologiesfinancial improvement opportunitiesprovider relationship managementcost-saving initiativesstrategic network configurationsclaims payment resolutiondemographic information accuracy
Soft Skills
collaborative relationshipscross-functional collaborationorganizational skillstask prioritizationdeadline management