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Account Manager – Analyst
CVS HealthAccount Manager at CVS Health acting as liaison between clients and internal teams. Responsible for client service and ensuring timely delivery of requests with a focus on problem solving.
About the role
Key responsibilities & impact- overseeing all day-to-day PBM operations
- acting as the liaison between clients and cross-functional internal teams
- ensuring timely/successful delivery of client requests
- managing the resolution status of routine to complex requests
- driving resolution within a timely manner and ensuring that all Client Performance Guarantees are met
Requirements
What you’ll need- 1+ years of experience in a client services-based environment or previous account management experience
- Excellent organizational skills
- Excellent verbal and written interpersonal communication skills
- Strong problem solving and critical thinking skills
- Able to be on camera for meetings with reliable attendance
Benefits
Comp & perks- medical, dental, and vision coverage
- paid time off
- retirement savings options
- wellness programs
- other resources, based on eligibility
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
organizational skillsverbal communicationwritten communicationinterpersonal communicationproblem solvingcritical thinking