Manager, Underwriting Model Product Support

CVS Health

Underwriting Model Product Support Manager at CVS Health handling PBM pricing and forecasting tools. Resolving production support issues and facilitating user training exercises while developing technical solutions.

Posted 5/29/2026full-timeRemote • Arizona • 🇺🇸 United StatesMid-LevelSenior💰 $60,300 - $132,600 per yearWebsite

About the role

Key responsibilities & impact

Responds to Production Support tickets, isolates root cause, and determines path to resolution.
Facilitates best practice user-training exercises
Suggests and prioritizes product improvements based on materiality
Communicates to business users and other ecosystem stakeholders using professional and customer service focused demeanor
Leverages understanding of the business to ensure product requirements are accurately captured and communicated
Develops tools and procedures to create efficiencies in areas such as testing and defect resolution
Assists with UAT and broader testing efforts to minimize future defects stemming from initial development
Develops financial analyses to support future modeling improvements
Designs technical solutions and reporting capabilities addressing Business issues and concerns.

Requirements

What you’ll need

5+ years of product management, financial/pricing analysis, and/or underwriting experience, or a combination thereof.
Pharmacy benefits management (PBM) or healthcare industry work experience
Experience working with IT and agile Scrum methodology
Strong collaboration skills and willingness to work across business units within a complex organization
Excellent oral and written communications skills; ability to convey complex topics in clear and concise terms.
Innovative mindset and ability to work outside of established boundaries
Results oriented with ability to keep others on task to meet defined goals
Experience developing complex financial solutions and working with technical audience to ensure proper implementation
In-depth understanding of drug pricing, healthcare markets, and financial forecasting.
Bachelor's degree or related professional work experience. Degree related to finance, mathematics, statistics, actuarial science, business, or other data related fields preferred.

Benefits

Comp & perks

medical, dental, and vision coverage
paid time off
retirement savings options
wellness programs

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

financial analysisproduct managementunderwritingdrug pricingfinancial forecastingUATagile methodologyScrumtechnical solution designreporting capabilities

Soft Skills

collaborationcommunicationinnovative mindsetresults orientedcustomer serviceproblem-solvingtraining facilitationstakeholder engagementefficiency improvementcomplex topic explanation

Certifications

Bachelor's degree