Clinical Case Manager, Behavioral Health

CVS Health

Clinical Case Manager in Behavioral Health coordinating care and support for Medicaid members in West Valley, Arizona. Utilizing clinical skills and case management processes to improve member outcomes.

Posted 5/27/2026full-timeWest Valley • Arizona • 🇺🇸 United StatesMid-LevelSenior💰 $60,522 - $129,615 per yearWebsite

About the role

Key responsibilities & impact

Utilize clinical skills to coordinate, document, and communicate all aspects of the utilization/benefit management program
Apply critical thinking and knowledge in clinically appropriate treatment, evidence-based care and medical necessity criteria for members, specifically by providing care coordination, support, and member education through the use of care management tools and resources
Conduct comprehensive evaluation of referred member's needs/eligibility and recommend an approach to case resolution and/or meeting needs
Identify high-risk factors and service needs that may impact member outcomes and care planning components with appropriate referrals
Coordinate and implement assigned care plan activities and monitor care plan progress
Utilize case management processes in compliance with regulatory and accreditation guidelines, as well as company policies and procedures

Requirements

What you’ll need

Active and good standing Arizona clinical and/or counseling license, specifically LPC, LAC, LMSW, LCSW, and/or LISAC
3+ years of direct clinical practice experience
2+ years of case management experience, specifically working with people who have been designated as having a serious mental illness, are elderly, or have a physical disability
Must reside in West Valley, Maricopa County, Arizona
Willingness to work Monday-Friday from 8am-5pm Arizona Time Zone
Must possess reliable transportation and be willing and able to travel up to 25-50% of the time within West Valley, Arizona, specifically to meet with members

Benefits

Comp & perks

medical, dental, and vision coverage
paid time off
retirement savings options
wellness programs
comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

clinical skillscare coordinationevidence-based carecase managementcomprehensive evaluationtreatment planningmonitoring care plan progresscritical thinkingmedical necessity criteria

Soft Skills

communicationinterpersonal skillsproblem-solvingorganizational skills

Certifications

Arizona clinical licenseLPCLACLMSWLCSWLISAC