Senior Manager – Strategic Vendor Engagement

CVS Health

Senior Manager driving vendor performance and operational excellence in healthcare operations. Collaborating closely with business units and ensuring compliance with audit standards.

Posted 5/27/2026full-timeRemote • Connecticut, Virginia • 🇺🇸 United StatesSenior💰 $67,900 - $182,549 per yearWebsite

Tech Stack

Tools & technologies

Tableau

About the role

Key responsibilities & impact

Vendor Performance Review : Own the end-to-end operational cadence of joint business reviews for the assigned vendor portfolio: scheduling, agendas, pre-reads, materials, action item capture, and post-meeting follow-through.
Issue & Corrective Action Management : Maintain comprehensive tracking of performance issues, corrective action plans (CAPs), and remediation milestones across the assigned portfolio.
Drive accountability for closure on commitments with vendors and internal owners.
Audit & Compliance Support : Support audit activities related to vendor performance Ensure performance management documentation, artifacts, and evidence meet contractual, regulatory, and organizational compliance standards.
Operational Process & Continuous Improvement: Own the operational playbooks, SOPs, and workflow artifacts for vendor performance review, CAP execution, and audit response.
Identify process gaps and drive improvements that reduce friction without sacrificing rigor.
Cross-Functional Coordination : Serve as the team's day-to-day operational connection point with business unit partners.
Coordinate operational handoffs and surface opportunities where internal capabilities could replace or augment external vendor services. Partner with the governance function to ensure operational work and governance work stay aligned without duplication.

Requirements

What you’ll need

Preferred 5 + years in healthcare operations, vendor management, program management, audit/compliance support, or a closely related discipline
Exceptional process discipline and bias for completion.
Track record of owning multi-stakeholder workstreams to closure without close supervision.
Demonstrated ability to drive accountability across matrixed organizations without formal authority.
Strong influence skills; comfortable holding peers and senior partners accountable to commitments.
Change management exposure, particularly in operational stand-ups, process integration, or audit-to-partnership transitions.
Strong project and program management capability; able to run multiple parallel workstreams
Audit or compliance support experience preferred (regulatory, internal, or vendor-related)
Excellent written communication; able to produce executive-ready meeting notes, summaries, and operational documentation
Strong Excel; Power BI or Tableau proficiency preferred but not required
Collaborative, low-ego, and diplomatic in matrixed environments.

Benefits

Comp & perks

medical, dental, and vision coverage
paid time off
retirement savings options
wellness programs
company’s equity award program

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

vendor managementprogram managementaudit supportcompliance supportprocess improvementperformance trackingcorrective action plansproject managementdata analysischange management

Soft Skills

process disciplineaccountabilityinfluence skillscollaborationcommunicationproblem-solvingstakeholder managementadaptabilityleadershipdiplomacy