Analyst, Case Management

CVS Health

Case Management Coordinator at CVS Health utilizing critical thinking for aiding healthcare outcomes. Facilitating scheduling and educating members on benefits through care management tools.

Posted 5/27/2026full-timeRemote • Illinois • 🇺🇸 United StatesJuniorMid-Level💰 $21 - $45 per hourWebsite

About the role

Key responsibilities & impact

The Case Management Coordinator utilizes critical thinking and judgment to collaborate and inform the case management process.
The Case Management Coordinator facilitates appropriate healthcare outcomes for members by aiding with appointment scheduling, identifying and assisting with accessing benefits and education for members through the use of care management tools and resources.

Requirements

What you’ll need

Bachelor's degree or non-licensed master level clinician required, with either degree being in behavioral health or human services required (nursing, psychology, social work, marriage and family therapy, counseling).
Ability to travel within a designated geographic area for in-person case management activities as directed by Leadership and/or as business needs arise
Must have computer literacy in order to navigate through internal/external computer systems, including Excel and Microsoft Word.

Benefits

Comp & perks

medical, dental, and vision coverage
paid time off
retirement savings options
wellness programs
other resources, based on eligibility

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

case managementcritical thinkingjudgmentappointment schedulingbenefits identificationcare management toolscomputer literacyExcelMicrosoft Word

Soft Skills

collaborationcommunication

Certifications

Bachelor's degreemaster level clinician