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Clinical Case Manager, Behavioral Health
CVS HealthClinical Case Manager facilitating member healthcare through advanced clinical judgment and care planning. Working remotely, providing support for behavioral health at CVS Health.
Posted 5/27/2026full-timeRemote • Illinois • 🇺🇸 United StatesMid-LevelSenior💰 $66,575 - $142,576 per yearWebsite
About the role
Key responsibilities & impact- Utilizes advanced clinical judgment and critical thinking skills to facilitate appropriate member physical health and behavioral healthcare through assessment and care planning
- Conducts comprehensive assessments of referred member’s needs/eligibility and determines approach to case resolution
- Provides crisis follow up to members to help ensure they are receiving appropriate treatment/services
- Analyzes all utilization, self-report and clinical data available to consolidate information and begin to identify comprehensive member needs
- Develops and monitors established plans of care to meet the member’s goals
Requirements
What you’ll need- 3-5 years of direct clinical practice experience post masters degree, e.g., hospital setting or alternative care setting such as ambulatory care or outpatient clinic/facility
- Case management and discharge planning experience preferred
- Managed care/utilization review experience preferred
- Crisis intervention skills preferred
- Unencumbered Behavioral Health clinical license in the state where they work
- Minimum of a Master's degree in Behavioral/Mental Health or related field
Benefits
Comp & perks- medical, dental, and vision coverage
- paid time off
- retirement savings options
- wellness programs
- other resources, based on eligibility
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
clinical judgmentcritical thinkingcomprehensive assessmentscase resolutioncrisis interventioncare planningutilization reviewdischarge planningdata analysismember needs identification
Soft Skills
interpersonal skillscommunication skillsorganizational skillsproblem-solving skillsempathycollaborationadaptabilityattention to detailtime managementactive listening
Certifications
Behavioral Health clinical licenseMaster's degree in Behavioral/Mental Health