IT Manager, Release Management

CVS Health

IT Manager leading coordination of enterprise technology releases at CVS Health. Ensuring software and infrastructure releases are delivered efficiently and safely across teams.

Posted 5/24/2026full-timeRemote • Arizona • 🇺🇸 United StatesMid-LevelSenior💰 $60,300 - $132,600 per yearWebsite

Tech Stack

Tools & technologies

GoITSMServiceNow

About the role

Key responsibilities & impact

Lead and coordinate enterprise Release Management activities across multiple technology teams, portfolios, and initiatives
Establish and align structured Release Management processes with ITIL best practices
Facilitate release readiness reviews, risk and dependency assessments, and Go/No-Go decision processes
Maintain enterprise release calendars, deployment schedules, and maintenance windows
Ensure alignment with Change Management governance and ITIL operational disciplines
Partner with Engineering, Infrastructure, Product, and Operations teams to coordinate release planning and implementation
Identify risks, dependencies, and potential deployment conflicts across initiatives and value streams
Provide clear communication and reporting on release readiness, risks, and outcomes to stakeholders and leadership

Requirements

What you’ll need

6+ years of experience in Release Management, Change Management, or IT Operations coordination
Strong understanding of ITIL Change and Release Management practices
Experience operating in Agile, Waterfall, or hybrid delivery environments
Experience coordinating enterprise-level releases across multiple teams or platforms
Experience using ServiceNow ITSM for Change and Release Management
Experience using Jira and Confluence for tracking delivery and documentation
Excellent stakeholder management skills with the ability to mediate competing priorities
Demonstrate growth mindset and desire to continuously learn
Ability to coordinate complex initiatives across technical teams, business stakeholders, and leadership
Strong organizational and critical thinking skills.

Benefits

Comp & perks

medical, dental, and vision coverage
paid time off
retirement savings options
wellness programs

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Release ManagementChange ManagementIT OperationsITILAgileWaterfallServiceNow ITSMJiraConfluencerisk assessment

Soft Skills

stakeholder managementcommunicationorganizational skillscritical thinkingmediationgrowth mindsetcoordinationleadership