Senior Analyst, Patient Retention Strategy and Analytics

CVS Health

Senior Analyst focused on patient retention strategies for CVS Health. Collaborating with teams to enhance patient engagement and improve health outcomes.

Posted 5/22/2026full-timeRemote • Illinois • 🇺🇸 United StatesSenior💰 $46,988 - $112,200 per yearWebsite

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Drive strategic analyses, develop data-driven insights & own reporting
Analyze data to inform strategic decision-making related to patient retention
Build and pull reports on performance metrics related to patient retention
Complete analyses to identify areas of progress and opportunity
Communicate insights with local leaders and organizational leaders
Drive patient retention at Oak Street through implementation of Patient Engagement and Retention workflows
Manage relationship with key partners across provider services, Salesforce and patient comms and marketing
Own proactive workflows related to patient communications and panel reassignment
Contribute to key organizational retention goals through implementing initiatives to meet annual patient annual wellness visit completion goals
Identify key factors that influence annual wellness visit completion and identify patient populations for targeted outreach
Report on success of different engagement strategies for achieving annual wellness visit completion goals
Project manager for scope of ongoing initiatives and activities related to patient segmentation
Creation of metrics and reports to monitor success and identify opportunities for improvement across the implementation of new initiatives

Requirements

What you’ll need

Minimum 2-4 years of experience
High level of organization and detail orientation
Experience collaborating on projects across multiple departments
Proficient with Microsoft Excel or other standard analysis tools (SQL, Alteryx, etc.)
Strong intellectual curiosity and problem-solving ability
Ability to navigate leadership and operational complexities
Passion for excellence, willing to go the extra mile to achieve objectives and ensure consistently high quality work product
Quick learner comfortable with ambiguity
Strong accountability and discipline against timelines and deliverables
Collaborative working style, able to work cross functionally
Bachelor’s degree required
US work authorization

Benefits

Comp & perks

Health insurance, vision, and dental benefits
Paid vacation, sick time, and investment/retirement 401K match options
Opportunities for leadership development and continuing education stipends
New centers and flexible work environments
Opportunities for high levels of responsibility and rapid advancement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data analysisreportingpatient retentionperformance metricspatient engagement workflowsproject managementpatient segmentationannual wellness visit completionstrategic decision-makingdata-driven insights

Soft Skills

organizationdetail orientationcollaborationintellectual curiosityproblem-solvingnavigating complexitiesaccountabilitydisciplineadaptabilitycommunication