Lead Director, Business Consultant

CVS Health

Lead Director, Business Consultant designing enterprise-wide and cross-functional solutions to address business problems for CVS Health. Advising management and ensuring compliance across business consulting initiatives.

Posted 5/22/2026full-timeRemote • Florida, Ohio, Oklahoma, Texas • 🇺🇸 United StatesSenior💰 $100,000 - $231,540 per yearWebsite

Tech Stack

Tools & technologies

SQLTableau

About the role

Key responsibilities & impact

Designs enterprise-wide and/or cross-functional solutions to address business problems
Advises management through strategic business consultation to support the organization's goals and objectives
Develops standard procedures related to researching, collecting, analyzing, and compiling data and information for business consulting department reports
Develops and implements processes for auditing files, reports, and financial records ensuring compliance with relevant laws and regulations
Communicates with top management to lead individuals to develop a high degree of customer service by fielding internal and external inquiries, finding resolutions, or redirecting as appropriate
Communicates strategically internally and externally with clients and senior management regarding the organization's goals and objectives
Counsels the internal and external department point of contact ensuring concise communication with employees, stakeholders, and members of the senior management
Advises management regarding current business trends and best practices preparing analysis for senior management, stakeholders, and clients
Controls all systems for performance appraisals within the business consulting department ensuring compliance and continuous improvement
Evaluates performance through regular, timely feedback to ensure delivery of exceptional services and engagement, motivation, and team development

Requirements

What you’ll need

10+ years work experience in Healthcare Insurance Operations
Mastery of problem solving and decision making skills
Mastery of collaboration and teamwork
Mastery of execution and delivery (planning, delivering, and supporting) skills
Strong SQL Development Skills
Report Development Skills in Power BI and Tableau
Ability to bridge communication gaps between business and IT partners

Benefits

Comp & perks

medical, dental, and vision coverage
paid time off
retirement savings options
wellness programs
other resources, based on eligibility

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

SQLPower BITableaudata analysisreport developmentauditingcompliancebusiness consultingperformance appraisalprocess implementation

Soft Skills

problem solvingdecision makingcollaborationteamworkexecutiondeliverycommunicationstrategic consultationcustomer servicefeedback