FREE ACCESS
5,000–10,000 jobs/day
See all jobs on JobTailor
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Senior Service Advocate – OPS
CVS HealthTelephonic outreach for CVS Health members, facilitating healthcare decisions. Supporting positive health outcomes through care coordination and education with management tools.
About the role
Key responsibilities & impact- responsible for telephonic outreach to our eligible members to help them make improved decisions about their healthcare
- demonstrate critical thinking and judgment to facilitate positive health care outcomes for members by providing care coordination, support, and education for members through the use of care management tools and resources
Requirements
What you’ll need- 2 years of experience in customer service, retail or inside sales, or health coaching
- Data entry and documentation experience within member records is strongly preferred
- Familiarity with basic medical terminology, health care, and the concepts of care management strongly preferred
- Call center experience
- Demonstrated organizational skills, including effective verbal and written communications skills required
- Exhibits strong desire and commitment to serving others
- Proficiency in Microsoft Word and Outlook
- Bilingual (Spanish)
Benefits
Comp & perks- medical
- dental
- vision coverage
- paid time off
- retirement savings options
- wellness programs
- other resources, based on eligibility
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data entrydocumentationbasic medical terminologycare management
Soft Skills
critical thinkingjudgmentorganizational skillsverbal communicationwritten communicationcommitment to serving others