Field Sales Representative

CVS Health

Hybrid Field Sales Representative managing sales growth by building a book of business in Medicare products. Responsible for both field visits and call center support for member inquiries.

Posted 5/20/2026full-timeSt. Louis • Montana • 🇺🇸 United StatesJuniorMid-Level💰 $43,888 - $73,032 per yearWebsite

About the role

Key responsibilities & impact

Manage sales growth by building a book of business leveraging field sales marketing activity and telesales programs.
Sell, cross-sell, up-sell, and retain through the use of the Aetna IVL Medicare product portfolio.
Deploy an operating model that supports 3 days in the field and 2 days in a call center queue.
Own the member relationship throughout the year and will be the primary contact for member inquiries.
Document in the hybrid field sales integrated tech stack the call interactions, COIs, and lead management protocols with new and existing members.
Develop, continuously train, and learn new sales skills to support best in class customer acquisition metrics, sales goals, and other KPIs meant to drive complaint and quality sales.
Accountable for telesales/field sales achievement of quality, sales effectiveness, retention, secret shopper initiatives, and state, federal, and CMS requirements for Medicare sales agents and programs.

Requirements

What you’ll need

4-year college degree or 1 to 2 years’ experience of selling multiple Medicare products (i.e., Medicare Advantage, Medicare Supplement)
Life & Health insurance license is not required to be employed.
Active use of computer for carrying out daily job activities
Ability to multi-task while talking on the phone
Excellent communication and listening skills
Self-starter with positive attitude and ability to control emotions when dealing with unhappy customers (i.e. 'Customer is always right' attitude)
Adaptable to high pressure, achievement-oriented environment
Drive to build, manage, and grow a book of business and become successful entrepreneur
High level of computer proficiency including, but not limited to, Microsoft Office package
Ability to quickly perform basic mathematical operations w/out use of calculator

Benefits

Comp & perks

medical, dental, and vision coverage
paid time off
retirement savings options
wellness programs
other resources, based on eligibility

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

sales growthcustomer acquisitionlead managementsales effectivenessMedicare AdvantageMedicare SupplementKPIquality salesmathematical operations

Soft Skills

communication skillslistening skillsself-starterpositive attitudeemotional controladaptabilitymulti-taskingentrepreneurial drive

Certifications

Life & Health insurance license