Lead Director – Enterprise Patient Safety Digital Product

CVS Health

Lead Director overseeing client and clinical experience products for CVS Health. Driving value and improving product health through strategic product management.

Posted 5/20/2026full-timeConnecticut, Massachusetts, New York, Rhode Island • 🇺🇸 United StatesSenior💰 $144,200 - $288,400 per yearWebsite

About the role

Key responsibilities & impact

Manages the cross-functional product leadership team, including strong partnership with Business General Manager (GM)
Accountable for the teams’ delivery and final output to stakeholders
Partners with business general manager and stakeholders to make decisions on investment priorities and develop business cases
Defines and socializes the product vision, strategy and roadmap in collaboration with the business leaders and engineering; assesses and refines as needed
Translates customer and business needs into short-term and long-term product strategy by creating Epics/initiatives defined to meet targeted outcomes
Connects the roadmap to specific value drivers that contribute to business priorities, objectives and key results, and strategic programs
Sets the direction for discovery work, ensuring that the product team is focused on continuous exploration
Champions strong product management and agile mindsets
Defines product objectives and key results (OKRs), aligned with business objectives, to evaluate progress towards outcomes
Tracks product objectives and key results (OKRs), aligned with business objectives, to understand progress towards outcomes and metrics to understand product health, socializes progress, and consistently reinforces objectives and alignment with broader product portfolio outcomes

Requirements

What you’ll need

10+ years required experience in digital product management, IT, healthcare, or related field
Demonstrated success in building large-scale consumer facing products
Ability to navigate complex, multi-stakeholder client environment
Customer centric, creative, and strategic
Prior working experience with software development teams in an agile environment
Ability to drive cross functional teams to alignment amid ambiguity
Strong negotiation, organizational, management, analytical and people skills
Data-driven decision making and quantitative analysis skills
Advanced degree or clinical licensure in a healthcare discipline (pharmacy, nursing, medicine or related field) strongly preferred
Clinical background with hands-on familiarity with patient safety frameworks, medication safety protocols, or adverse event management — experience that enables credible partnership with CMO-level stakeholders
Experience leading product initiatives in regulated clinical or healthcare enterprise environments

Benefits

Comp & perks

medical, dental, and vision coverage
paid time off
retirement savings options
wellness programs
additional resources, based on eligibility

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

digital product managementagile methodologyquantitative analysisproduct strategyproduct objectiveskey results (OKRs)customer needs assessmentbusiness case developmentlarge-scale product developmentdata-driven decision making

Soft Skills

negotiationorganizational skillsmanagement skillsanalytical skillspeople skillscustomer centricitycreativitystrategic thinkingcross-functional collaborationalignment amid ambiguity

Certifications

advanced degree in healthcare disciplineclinical licensure in pharmacyclinical licensure in nursingclinical licensure in medicine