Director, Pharmacy Client Management

CVS Health

Director leading a team of account executives to ensure client satisfaction and retention. Collaborating with senior leadership and cross-functional teams at CVS Health.

Posted 5/17/2026full-timeRemote • Arizona, California, Connecticut, New York, North Carolina • 🇺🇸 United StatesLead💰 $68,000 - $174,134 per yearWebsite

About the role

Key responsibilities & impact

Lead a team of account executives, driving strategic and operational excellence
Build and maintain consultative partnerships with senior client stakeholders
Oversee budget, revenue goals, staffing, and resource allocation
Develop and implement standard operating procedures for client service
Manage contract negotiations and pricing for new business and renewals
Facilitate strategic discussions with clients to review service performance

Requirements

What you’ll need

Bachelor’s degree or equivalent work experience
Minimum 6 years of client services experience in healthcare or pharmacy benefit management
Minimum 4 years of leadership or people management experience
Deep understanding of the pharmacy benefit management (PBM) industry
Exceptional interpersonal skills
Strong organizational and prioritization skills
Proven ability to create a compelling vision and inspire action
Analytical skills to develop solutions for complex client challenges
Experience working effectively in a matrixed team environment

Benefits

Comp & perks

medical, dental, and vision coverage
paid time off
retirement savings options
wellness programs
comprehensive benefits package

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

interpersonal skillsorganizational skillsprioritization skillsleadershippeople managementanalytical skillsstrategic thinkingconsultative partnershipvision creationinspiration

Certifications

Bachelor’s degree