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CVS Health

Field Case Manager, High Fidelity

CVS Health

High-Fidelity Wraparound Case Manager at CVS Health supporting families with mental health needs. Responsibilities include assessments, service plan implementation, and team collaboration in Kentucky.

Posted 5/15/2026full-timeLouisville • Kentucky • 🇺🇸 United StatesJunior💰 $21 - $37 per hourWebsite

About the role

Key responsibilities & impact
  • The HFW CM is responsible for completing a comprehensive strengths-based assessment/screening.
  • Working in full partnership with the High-Fidelity team members to develop and implement a service plan.
  • Facilitating High Fidelity team meetings.
  • Actively conducting regular home visits, monitoring all services.
  • Identifies high risk factors and service needs.
  • Coordinates and implements assigned care plan activities and monitors care plan progress.
  • Presents cases at case conferences to obtain multidisciplinary review in order to achieve optimal outcomes.

Requirements

What you’ll need
  • Candidate must live in Jefferson County.
  • Must be willing and able to travel 50% of the time in assigned region.
  • 1+ years' experience providing Total Case Management services to children/youth with Severe Emotional Disturbance and their families required.
  • 1+ years’ experience or detailed knowledge of the Foster Care and juvenile justice systems, Adoption Assistance, the delivery of Behavior Health Services, Trauma-informed Care, ACEs, Crisis Intervention Services, and evidence-based practices applicable to the Kentucky SKY populations.
  • Must be a Certified HFW facilitator OR be able to complete training and testing within 12 months of hire date.

Benefits

Comp & perks
  • medical, dental, and vision coverage
  • paid time off
  • retirement savings options
  • wellness programs
  • other resources, based on eligibility

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
Total Case ManagementBehavior Health ServicesCrisis Intervention ServicesTrauma-informed Careevidence-based practicesstrengths-based assessmentservice plan developmenthome visitsmultidisciplinary reviewmonitoring care plan progress
Soft Skills
facilitationcollaborationcommunicationorganizational skillsproblem-solvinginterpersonal skillscase presentationrisk assessmentservice coordinationteamwork
Certifications
Certified HFW facilitator