Senior Analyst, Network Relations

CVS Health

Senior Analyst managing provider relationships and operational activities for CVS Health. Fostering positive connections and optimizing service capabilities for healthcare providers.

Posted 5/15/2026full-timeRemote • Texas • 🇺🇸 United StatesSenior💰 $46,988 - $102,000 per yearWebsite

About the role

Key responsibilities & impact

Acts as the primary resource for assigned providers or groups to establish, oversee, and maintain positive relationships
Optimizes interactions with assigned providers and internal business partners to establish and maintain productive, professional relationships
Monitors service capabilities and collaborate cross-functionally to ensure that the needs of constituents are met
Supports or assists with operational activities that may include, but are not limited to, database management, and contract coordination
Performs credentialing support activities as needed
Educates providers as needed to ensure compliance with contract policies and parameters, plan design, compensation process, technology, policies, and procedures
Meets with key providers periodically ensure service levels are meeting expectations
Manages the development of agenda, validates materials, and facilitates external provider meetings
May collaborate cross-functionally on the implementation of large provider systems

Requirements

What you’ll need

3+ years' experience in business segment environment servicing providers with exposure to benefits and/or contract interpretation
Working knowledge of business segment specific codes, products, and terminology
3-5 years experience with business segment specific policy, benefits, plan design and language
Strong verbal and written communication, interpersonal, problem resolution and critical thinking skills

Benefits

Comp & perks

medical, dental, and vision coverage
paid time off
retirement savings options
wellness programs
other resources, based on eligibility

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

database managementcontract coordinationcredentialing supportpolicy interpretationbenefits administrationplan design

Soft Skills

communicationinterpersonal skillsproblem resolutioncritical thinking