Senior Manager, Software Engineering – Agentic AI, Messaging Platforms

CVS Health

Senior Manager for Software Engineering leading AI and messaging platforms at CVS Health. Overseeing engineering teams while ensuring regulatory compliance in patient communications.

Posted 5/14/2026full-timeWellesley • Illinois, Massachusetts, New York, Texas • 🇺🇸 United StatesSenior💰 $106,605 - $284,280 per yearWebsite

Tech Stack

Tools & technologies

BigQueryCloudGoogle Cloud Platform

About the role

Key responsibilities & impact

Lead and grow a team of engineers, testers, and Data engineers; drive hiring, performance, and career development
Own architecture and delivery of multi-agent AI systems on Vertex AI, Gemini models, and GCP AI/ML services
Oversee CVS Health's enterprise SMS and RCS messaging platforms — orchestration, routing, carrier integrations, and conversational AI flows
Engineer TCPA compliance controls — consent management, suppression lists, opt-out workflows, and audit trails
Drive GCP-first infrastructure strategy across GKE, Pub/Sub, BigQuery, Cloud Run, and Dataflow
Partner with Product, Legal, and Compliance to translate regulatory requirements into durable system controls

Requirements

What you’ll need

8+ years in software engineering
4+ years managing engineering teams
Production experience with LLMs or agentic AI systems in enterprise environments
Hands-on GCP expertise (Vertex AI, GKE, Pub/Sub, BigQuery)
Deep knowledge of SMS/RCS messaging - short codes, aggregators, carrier networks
Working knowledge of TCPA compliance and consent management systems

Benefits

Comp & perks

Medical, dental, and vision coverage
Paid time off
Retirement savings options
Wellness programs
Comprehensive benefits package

ATS Keywords

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Hard Skills & Tools

software engineeringmulti-agent AI systemsGCP AI/ML servicesTCPA complianceconsent managementsuppressions listsopt-out workflowsLLMsagentic AI systemscloud infrastructure

Soft Skills

team leadershipperformance managementcareer developmentcollaborationcommunication