Account Executive

CVS Health

Account Executive managing client relationships for CVS Health, achieving customer satisfaction and revenue objectives. Proactively developing partnerships and enhancing customer experience through innovative solutions and client strategy.

Posted 5/9/2026full-timeRemote • Arizona • 🇺🇸 United StatesMid-LevelSenior💰 $51,686 - $101,286 per yearWebsite

About the role

Key responsibilities & impact

Develops strong personal and collaborative internal and external relationships to manage book of business to achieve customer and broker satisfaction, revenue, membership, and earnings objectives
Accountable for building and maintaining strong relationships with a locally-aligned book of business to ensure case renewal and retention
Determine concerns/barriers for retention of customers; identify top concerns and review mitigation plans with leadership
Discuss and present solutions and partners with internal partners to enhance customer experience
Collaborates with account team members and functional support areas on more complex product or service issues to ensure client’s needs are met
Offers creative program and service solutions to address client’s evolving needs
Responsible for the financial performance for assigned portfolio including negotiations with Plan Sponsor and Producer
Reviews and consultatively presents customer reporting with meaningful analytics, trending and insightful recommendations for additional programs and services
Required to communicate with internal and external parties telephonically and/or in person
Will require travel to offsite locations for in-person meetings with brokers and clients

Requirements

What you’ll need

Minimum 3-5 years of relevant industry experience
Multi-functional experience, e.g., underwriting, actuary, product, network, or other areas supporting the health insurance ecosystem
Experience making formal presentations
Bachelor’s degree in business or related field

Benefits

Comp & perks

medical, dental, and vision coverage
paid time off
retirement savings options
wellness programs
other resources

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

financial performancecustomer reportinganalyticsnegotiationpresentation skills

Soft Skills

relationship managementcollaborationproblem-solvingcommunicationcreativity