Analyst, Case Manager – Field

CVS Health

Field Analyst, Case Manager working at CVS Health to assess healthcare needs and facilitate appropriate outcomes for members. Requires travel in and around specified Illinois counties, collaborating with multidisciplinary teams.

Posted 5/9/2026full-timeO'Fallon • Illinois • 🇺🇸 United StatesJuniorMid-Level💰 $21 - $45 per hourWebsite

About the role

Key responsibilities & impact

Utilizes critical thinking and judgment to collaborate and inform the case management process.
Facilitates appropriate healthcare outcomes for members by providing assistance with appointment scheduling.
Identifies high risk factors and service needs that may impact member outcomes and care planning components.
Consults with case managers, supervisors, Medical Directors to overcome barriers to meeting goals.
Identifies and escalates quality of care issues through established channels.

Requirements

What you’ll need

2+ years experience in Behavioral Health, Social Services or appropriate related field equivalent to program focus.
Must be willing and able to travel 50% of the time in and around St Clair, Monroe, Madison, Bond counties in Illinois.
Reliable transportation required.
2+ years of experience of electronic documentation experience and Microsoft Office applications.

Benefits

Comp & perks

medical, dental, and vision coverage
paid time off
retirement savings options
wellness programs
other resources, based on eligibility

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

electronic documentationMicrosoft Office

Soft Skills

critical thinkingjudgmentcollaborationcommunication