Senior Project Manager, Business Operations

CVS Health

Senior Project Manager leading health plan and clinical-focused initiatives at CVS Health. Drive impactful outcomes by integrating into business operations and managing complex projects.

Posted 5/7/2026full-timeRemote • Illinois, Massachusetts, New York, Ohio, Texas • 🇺🇸 United StatesSenior💰 $75,400 - $182,549 per yearWebsite

Tech Stack

Tools & technologies

Tableau

About the role

Key responsibilities & impact

Lead and manage complex, cross-functional claims and medical management projects from initiation through execution and delivery.
Serve as a strategic partner to Operations leadership, deeply integrating into business operations to drive impactful outcomes.
Act as both Project Manager and Business Analyst, analyzing business workflows, policies, and rules to design and implement effective solutions.
Function as a Product Owner, translating business needs into actionable requirements and overseeing solution development.
Collaborate closely with IT teams to manage technical project components, ensuring alignment between business goals and system capabilities.
Develop and maintain detailed project documentation, including project plans, process flows, requirements, and status reports.
Responsible for managing the budget and/or financial implications of more complex projects
Utilize data analytics and reporting tools to identify trends, solve problems, and drive continuous process improvement.
Communicate complex technical concepts in clear, business-friendly language to stakeholders, including internal and external partners.
Ensure projects are delivered on time, within scope, and aligned with strategic objectives.
Group facilitation/presentation influencing various internal (these may be cross-functional/segment) and external parties (e.g., vendor management)

Requirements

What you’ll need

5 years of proven experience leading health plan or medical management projects in a healthcare or managed care environment.
Strong analytical skills with proficiency in data analysis, reporting, and visualization tools (e.g., Excel, Power BI, Tableau).
Demonstrated ability to create and interpret process flows, business requirements, and technical documentation.
Experience in business analysis, including gathering and translating requirements, stakeholder engagement, and workflow optimization.
Familiarity with healthcare regulations, utilization management, claims processing, and healthcare operations.
Excellent organizational skills with a keen attention to detail and ability to manage multiple priorities.
Strong communication and interpersonal skills; able to build relationships across clinical, technical, and business teams.
Technical acumen to collaborate effectively with IT teams on system implementations, integrations, and enhancements.

Benefits

Comp & perks

medical, dental, and vision coverage
paid time off
retirement savings options
wellness programs
other resources, based on eligibility

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data analysisreportingvisualizationbusiness analysisprocess flowsrequirements gatheringworkflow optimizationproject managementbudget managementsolution development

Soft Skills

analytical skillsorganizational skillsattention to detailcommunication skillsinterpersonal skillsrelationship buildinggroup facilitationpresentation skillsstakeholder engagementproblem-solving