Analyst, Case Management

CVS Health

Case Management Coordinator at CVS Health utilizing critical thinking to inform case management process. Aiding healthcare outcomes for members through scheduling and educational resources in a hybrid work setup.

Posted 5/7/2026full-timeIllinois • Illinois • 🇺🇸 United StatesJuniorMid-Level💰 $21 - $45 per hourWebsite

About the role

Key responsibilities & impact

The Case Management Coordinator utilizes critical thinking and judgment to collaborate and inform the case management process.
The Case Management Coordinator facilitates appropriate healthcare outcomes for members by aiding with appointment scheduling, identifying and assisting with accessing benefits and education for members through the use of care management tools and resources.

Requirements

What you’ll need

Bachelor's degree or non-licensed master level clinician required, with either degree being in behavioral health or human services required (nursing, psychology, social work, marriage and family therapy, counseling).
Must have computer literacy in order to navigate through internal/external computer systems, including Excel and Microsoft Word.
Case management and discharge planning experience preferred
2 years’ experience in behavioral health, social services or appropriate related field equivalent to program focus
Managed Care experience preferred
Effective communication, telephonic and organization skills
Excellent analytical and problem-solving skills
Ability to work independently
Ability to effectively participate in a multi-disciplinary team including internal and external participants.

Benefits

Comp & perks

medical, dental, and vision coverage
paid time off
retirement savings options
wellness programs
other resources, based on eligibility

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

case managementdischarge planningbehavioral healthsocial servicesprogram focusanalytical skillsproblem-solving skills

Soft Skills

effective communicationtelephonic skillsorganizational skillsindependent workteam participation

Certifications

Bachelor's degreemaster level clinician