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CVS Health

Case Manager, Registered Nurse – Oncology Experience Required

CVS Health

Telephonic Case Manager role focusing on Oncology patients. Supporting members across states while ensuring quality care for CVS Health.

Posted 5/6/2026full-timeRemote • Idaho, Montana, Texas • 🇺🇸 United StatesMid-LevelSenior💰 $54,095 - $155,538 per yearWebsite

About the role

Key responsibilities & impact
  • work intensely as a telephonic case manager with patients and their care team for fully and/or self-insured clients
  • application and/or interpretation of applicable criteria and clinical guidelines, standardized care management plans, polices, procedures and regulatory standards while assessing benefits and/or member’s needs
  • apply clinical judgment to the incorporation of strategies designed to reduce risk factors and barriers and address complex health and social indicators
  • assessments utilize information from various sources to address all conditions including co-morbid and multiple diagnoses that impact functionality
  • consult with supervisor and others in overcoming barriers in meeting goals and objectives
  • present cases at case conferences for multidisciplinary focus
  • consult with clinical colleagues, supervisors, Medical Directors and/or other programs to overcome barriers to meeting goals and objectives
  • utilize case management processes in compliance with regulatory and company policies and procedures
  • utilize motivational interviewing skills to ensure maximum member engagement
  • identify and escalate member’s needs appropriately following set guidelines and protocols
  • actively reach out to members to collaborate/guide their care
  • perform medical necessity reviews

Requirements

What you’ll need
  • 5+ years’ experience as a Registered Nurse, including at least 1 year in a hospital setting
  • A RN who resides in a compact state is required to have an active multistate license through the Nurse Licensure Compact (NLC)
  • Nurses residing in non‑compact states must hold an individual, state‑specific RN license for each state they support
  • 1+ years’ experience documenting electronically using a keyboard
  • 1+ years’ current or previous experience in Oncology
  • 1+ years’ Case Management experience or discharge planning, nurse navigator or nurse care coordinator experience preferred
  • 1+ years' experience in Utilization Review preferred
  • CCM and/or other URAC recognized accreditation preferred
  • 1+ years’ experience with MCG, NCCN and/or Lexicomp preferred
  • Bilingual in Spanish preferred
  • Bachelors Degree Education Diploma or Associates Degree in Nursing required

Benefits

Comp & perks
  • medical, dental, and vision coverage
  • paid time off
  • retirement savings options
  • wellness programs
  • other resources, based on eligibility

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
Registered NurseOncologyCase ManagementUtilization ReviewMedical Necessity ReviewsMotivational InterviewingDocumentationNurse NavigatorNurse Care CoordinatorDischarge Planning
Soft Skills
Clinical JudgmentCollaborationCommunicationProblem SolvingInterpersonal SkillsEngagementConsultationAssessmentGoal SettingOvercoming Barriers
Certifications
Registered Nurse LicenseCCMURAC Accreditation