Senior Revenue Cycle Collections Specialist

CVS Health

Collector resolving patient insurance claims for CVS Health. Ensuring timely reimbursement and addressing payer concerns through effective communication.

Posted 5/6/2026full-timeRemote • Arizona • 🇺🇸 United StatesSenior💰 $19 - $35 per hourWebsite

About the role

Key responsibilities & impact

Ensure timely follow-up on all patient accounts
Escalate payer trending concerns to leadership
Communicate with external departments
Work with payers to ensure proper reimbursement on patient accounts
Identify and prepare adjustments and write-offs
Correct and resubmit claims
Follow-up on daily correspondence
Check claim status, submit written correspondence to payers and patients
Interpret contracts with payers
Send initial or secondary bills to insurance companies
Process refunds and work to overturn insurance claim rejections

Requirements

What you’ll need

1+ years of experience in a professional environment
Home infusion or durable medical equipment (DME) experience preferred
Strong attention to detail with a sense of urgency
Customer service skills
Ability to work in a team environment
Experience with medical billing or collections or experience with accounts payable (AP) or accounts receivable (AR)
Experience with healthcare reimbursement systems
Verifiable High School Diploma or GED required.

Benefits

Comp & perks

Medical, dental and vision insurance
Supplemental benefits
Retail discounts
Paid time off
Flexible work schedule

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

medical billingcollectionsaccounts payableaccounts receivablehealthcare reimbursement systemsclaim processingcontract interpretationadjustmentswrite-offsclaim resubmission

Soft Skills

attention to detailsense of urgencycustomer serviceteamworkcommunication

Certifications

High School DiplomaGED