Sr Associate, Stars – Operations Analytics

CVS Health

Senior Analyst developing and maintaining forecasting models to project Oak Street's performance in CMS Stars measures. Analyzing data and collaborating across teams to improve ratings and outcomes.

Posted 4/30/2026full-timeRemote • Illinois • 🇺🇸 United StatesSenior💰 $46,988 - $112,200 per yearWebsite

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Develop and maintain forecasting models that project Oak Street’s performance in various CMS Stars measures
Regularly analyze performance data to identify areas for improvement and recommend strategies to enhance ratings
Draw insights from performance data and highlight areas of opportunity by market for field leaders and Oak Street’s senior leadership team
Prepare clear and concise reports, dashboards, and presentations to communicate performance metrics, trends, and recommendations to Oak Street senior leadership (VP, SVP, & C-suite) and other key stakeholders (Oak Street Medical leadership)
Develop a reconciliation process to ensure Oak Street receives accurate and complete payer data files
Partner with payer data teams and Managed Care Operations to address gaps in payer data
Regularly review escalations from stakeholders regarding data quality
Partner with Product and Engineering on improving data quality
Collaborate with cross-functional teams, including Product, Data, Engineering, and Managed Care Operations to integrate analytical insights into Oak Street’s overall quality improvement efforts
Other duties as assigned

Requirements

What you’ll need

Bachelor's degree preferred
3 - 5 years of prior relevant experience; 2+ years of consulting or other applicable experience in healthcare preferred
Strong interpersonal skills that support effective stakeholder engagement
Strong written communication skills; highly proficient with Microsoft PowerPoint
Analytical and data savvy; highly proficient with Microsoft Excel, SQL is a plus
Ability to develop business cases, ROI analysis, and financial analysis
Passion for excellence, willing to go the extra mile to achieve objectives and ensure consistently high quality work product
Quick learner comfortable with a high level of ambiguity
Ability to succinctly summarize and synthesize large amounts of information
Strong accountability and discipline against timelines and deliverables
Collaborative working style, able to work cross functionally

Benefits

Comp & perks

medical, dental, and vision coverage
paid time off
retirement savings options
wellness programs
comprehensive benefits package

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

forecasting modelsperformance data analysisdata reconciliationbusiness case developmentROI analysisfinancial analysisdata quality improvementanalytical insights integrationSQL

Soft Skills

interpersonal skillswritten communicationanalytical thinkingquick learnerability to summarize informationaccountabilitydisciplinecollaborative working style