Lead Director, Growth Operations & Strategic Initiatives

CVS Health

Lead Director in Growth Operations at Oak Street Health improving Medicare outreach strategies. Collaborate with leadership to execute growth initiatives and transform analytics processes.

Posted 4/28/2026full-timeChicago • Illinois • 🇺🇸 United StatesMid-LevelSenior💰 $100,000 - $231,540 per yearWebsite

Tech Stack

Tools & technologies

PythonSQLTableau

About the role

Key responsibilities & impact

Manage a team of direct reports (Analyst - Manager levels) to support Growth analytics and efficiency
Drive strategic problem solving, opportunity analyses & new idea generation for initiatives within the Growth team
Scope and execute initiatives to drive growth efficiency
Drive cross-functional stakeholder engagement across Growth, Product, Data, Patient Experience & Service Operations to achieve alignment on key initiatives
Elicit feedback/input on these strategic Growth initiatives from various field cohorts (e.g., Regional Directors of Growth, Regional Vice Presidents, Division Presidents)
Closely collaborate with corporate teams to drive operational decisions
Analyze performance data across Growth channels to derive insights that will improve performance, guide field leader conversations, and support management decisions
Drive transformation and process improvement for data/analytics function, including implementation of best-in-class analytics tools, automation, and use of Artificial Intelligence in team’s work
Create content for executive-level meetings
Other duties as assigned

Requirements

What you’ll need

Outstanding communication skills
Experience in a highly-analytical fast-paced environment; management consulting, investment banking, or private equity experience a plus
Excellent problem-solving and analytical skills and impeccable business judgment
An ability to independently pursue and implement solutions to complex problems
A history of taking ownership and delivering results
Exceptional humility, a bias toward listening, and a natural inclination to dive in and get your hands dirty
Strong relationship management skills that can quickly build and develop relationships with others throughout the organization
A positive and empathetic attitude -- you motivate others to overcome challenges
Unimpeachable integrity
Highly proficient with Microsoft Excel & Powerpoint or Google equivalent (GoogleSheets, GoogleSlides)
Highly proficient with more advanced analytics tools (e.g., SQL, Python, Alteryx, Dataiku, PowerBI/Tableau) and analytics automation / Artificial Intelligence tools
Proficiency with Salesforce a plus
Experience working with cross-functional teams
MBA or other advanced degree a plus
US work authorization
Someone who embodies being “Oaky”

Benefits

Comp & perks

Mission-focused career impacting change and measurably improving health outcomes for Medicare patients
Paid vacation, sick time, and investment/retirement 401K match options
Health insurance, vision, and dental benefits
Opportunities for leadership development and continuing education stipends
Flexible work environments
Opportunities for high levels of responsibility and rapid advancement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

SQLPythonAlteryxDataikuPowerBITableauMicrosoft ExcelMicrosoft PowerPointanalytics automationArtificial Intelligence

Soft Skills

communication skillsproblem-solving skillsanalytical skillsrelationship managementownershipintegrityhumilityempathylisteningmotivation

Certifications

MBAadvanced degree