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CVS Health

Case Manager, Registered Nurse – Field

CVS Health

Community Care Case Manager enhancing patient care and healthcare delivery for CVS Health. Collaborating with members and healthcare providers to ensure comprehensive health care services.

Posted 4/28/2026full-timeWest Haven • Connecticut • 🇺🇸 United StatesMid-LevelSenior💰 $66,575 - $142,576 per yearWebsite

About the role

Key responsibilities & impact
  • elevate patient care to a whole new level
  • join Community Care team as an industry leader
  • facilitate the delivery of appropriate benefits and/or healthcare information
  • develops, implements, and supports Health Strategies, tactics, policies, and programs
  • acts as a liaison with member/client /family, employer, provider(s), insurance companies, and healthcare personnel
  • implements and coordinates all case management activities relating to catastrophic cases and chronically ill members/clients
  • interacts with members/clients telephonically or in person
  • assesses and analyzes injured, acute, or chronically ill members/clients medical and/or vocational status
  • communicates with member/client and other stakeholders as appropriate
  • prepares all required documentation of case work activities as appropriate
  • interacts and consults with internal multidisciplinary team

Requirements

What you’ll need
  • active and unrestricted Connecticut (CT) Registered Nurse (RN) License
  • willing to travel 55-75% within designated areas (Yale New Haven)
  • 3+ years clinical practical experience preference: (diabetes, CHF, CKD, post-acute care, hospice, palliative care, cardiac) with Medicare members
  • 2+ years case management, discharge planning, and/or home health care coordination experience
  • Excellent analytical and problem-solving skills
  • Effective communications, organizational, and interpersonal skills
  • Ability to work independently (may require working from home)
  • Proficiency with standard corporate software applications, including MS Word, Excel, Outlook and PowerPoint, as well as some special proprietary applications
  • certified Case Manager National professional certification (CRC, CDMS, CRRN, COHN, or CCM)

Benefits

Comp & perks
  • medical, dental, and vision coverage
  • paid time off
  • retirement savings options
  • wellness programs
  • other resources, based on eligibility

ATS Keywords

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Hard Skills & Tools
case managementdischarge planninghome health care coordinationclinical practical experienceanalytical skillsproblem-solving skills
Soft Skills
effective communicationorganizational skillsinterpersonal skillsability to work independently
Certifications
Registered Nurse (RN) Licensecertified Case ManagerCRCCDMSCRRNCOHNCCM