Senior Product Manager – Payor Analytics

CVS Health

Senior Product Manager leading internal analytics service model at CVS Health. Driving analytics workflows and advancing AI-powered capabilities for business users.

Posted 4/13/2026full-timeNew York City • Idaho, New York, Texas • 🇺🇸 United StatesSenior💰 $106,605 - $284,280 per yearWebsite

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Structure and scale an internal analytics product function that receives high-volume business requests
Establish and manage an operating model for analytics requests, including intake processes, prioritization frameworks
Conduct user research, usability testing, and SME interviews to gather requirements and align stakeholders
Lead efforts in process design, stakeholder alignment, intake standardization, service model design, workflow optimization, and change management
Develop user stories, acceptance criteria, and product requirements for data science, engineering, and business teams
Demonstrate success in improving request prioritization, reducing duplicated work, optimizing analyst capacity
Support engineering and data science teams through requirement clarification, agile ceremonies, and user context
Manage analytics workflows, product backlog, and cross-team scoping and prioritization
Lead day-to-day planning and champion Agile best practices
Drive change management efforts, including adoption of new processes and stakeholder education
Coordinate dependencies across teams and stakeholders
Define and analyze product performance metrics to identify improvement opportunities
Support business case development and roadmap planning with stakeholders and leadership
Promote best practices in product management and contribute to A&BC’s product-focused transformation.

Requirements

What you’ll need

4+ years in Product Management or Technical Product Management
3+ years working with Data Science and/or Engineering teams
3+ years in healthcare payer/provider operations
3+ years healthcare analytics, workflow/process improvement, or operational decision support
3+ years partnering with SMEs to define ambiguous processes
3+ years of strong stakeholder management experience
3+ years working with Agile methodologies
3+ years driving outcomes in complex environments
2+ years’ experience with utilization management/prior authorization workflows
2+ years developing workflow or decision-support capabilities using AI/ML
2+ years working with internal workflow tools or structured analytics support models
Strong verbal and written communication skills
Ability to translate ambiguous business questions into structured analytics requests
Strength in prioritization and senior stakeholder alignment
Experience in healthcare operations, healthcare technology, or enterprise workflow tools
Experience with user adoption strategies and change management for frontline operations
Strong Excel/SQL/analytics skills
Proven track record managing products from concept through launch
Passion for transforming healthcare through improved efficiency and technology.

Benefits

Comp & perks

medical, dental, and vision coverage
paid time off
retirement savings options
wellness programs
other resources, based on eligibility

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

product managementtechnical product managementdata scienceengineeringhealthcare analyticsworkflow improvementAI/MLExcelSQLanalytics

Soft Skills

stakeholder managementcommunicationprioritizationchange managementuser researchusability testingprocess designworkflow optimizationagile best practicescollaboration