CVS Health

Senior Product Manager – Payor Analytics

CVS Health

full-time

Posted on:

Location Type: Hybrid

Location: New York CityIdahoNew YorkUnited States

Visit company website

Explore more

AI Apply
Apply

Salary

💰 $106,605 - $284,280 per year

Job Level

Tech Stack

About the role

  • Structure and scale an internal analytics product function that receives high-volume business requests
  • Establish and manage an operating model for analytics requests, including intake processes, prioritization frameworks
  • Conduct user research, usability testing, and SME interviews to gather requirements and align stakeholders
  • Lead efforts in process design, stakeholder alignment, intake standardization, service model design, workflow optimization, and change management
  • Develop user stories, acceptance criteria, and product requirements for data science, engineering, and business teams
  • Demonstrate success in improving request prioritization, reducing duplicated work, optimizing analyst capacity
  • Support engineering and data science teams through requirement clarification, agile ceremonies, and user context
  • Manage analytics workflows, product backlog, and cross-team scoping and prioritization
  • Lead day-to-day planning and champion Agile best practices
  • Drive change management efforts, including adoption of new processes and stakeholder education
  • Coordinate dependencies across teams and stakeholders
  • Define and analyze product performance metrics to identify improvement opportunities
  • Support business case development and roadmap planning with stakeholders and leadership
  • Promote best practices in product management and contribute to A&BC’s product-focused transformation.

Requirements

  • 4+ years in Product Management or Technical Product Management
  • 3+ years working with Data Science and/or Engineering teams
  • 3+ years in healthcare payer/provider operations
  • 3+ years healthcare analytics, workflow/process improvement, or operational decision support
  • 3+ years partnering with SMEs to define ambiguous processes
  • 3+ years of strong stakeholder management experience
  • 3+ years working with Agile methodologies
  • 3+ years driving outcomes in complex environments
  • 2+ years’ experience with utilization management/prior authorization workflows
  • 2+ years developing workflow or decision-support capabilities using AI/ML
  • 2+ years working with internal workflow tools or structured analytics support models
  • Strong verbal and written communication skills
  • Ability to translate ambiguous business questions into structured analytics requests
  • Strength in prioritization and senior stakeholder alignment
  • Experience in healthcare operations, healthcare technology, or enterprise workflow tools
  • Experience with user adoption strategies and change management for frontline operations
  • Strong Excel/SQL/analytics skills
  • Proven track record managing products from concept through launch
  • Passion for transforming healthcare through improved efficiency and technology.
Benefits
  • medical, dental, and vision coverage
  • paid time off
  • retirement savings options
  • wellness programs
  • other resources, based on eligibility
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
product managementtechnical product managementdata scienceengineeringhealthcare analyticsworkflow improvementAI/MLExcelSQLanalytics
Soft Skills
stakeholder managementcommunicationprioritizationchange managementuser researchusability testingprocess designworkflow optimizationagile best practicescollaboration