Senior Analyst – Help Desk Specialist, Enterprise Quarantine, Drug Supply Chain Security Act
CVS Health
full-time
Posted on:
Location Type: Remote
Location: Idaho • Texas • United States
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Salary
💰 $46,988 - $112,200 per year
Job Level
About the role
- Provide front-line operational support and issue resolution for Enterprise Quarantine Management process
- Ensure timely triage, tracking, and closure of quarantine events
- Act as the central point of contact between field operations, distribution centers, suppliers, and governance teams
- Monitor, troubleshoot, and resolve serialization quarantine and traceability exceptions
Requirements
- Minimum 3 years of work experience
- Minimum 1 year experience with helpdesk operations, ticketing systems, and project management
- Proficiency with Microsoft Office Suite: (Excel, PowerPoint, Outlook, Word, and Access)
- Up to 20% travel may be required
Benefits
- medical, dental, and vision coverage
- paid time off
- retirement savings options
- wellness programs
- comprehensive benefits package
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
issue resolutionquarantine managementserializationtraceability
Soft Skills
operational supportcommunicationproblem-solvingcollaboration