Contribute to product vision and roadmap aligned to business goals and user needs
Lead product discovery efforts, including stakeholder interviews and workflow analysis
Evaluate opportunities using business value, user impact, and technical feasibility
Identify risks, dependencies, and opportunities to improve product performance and scalability
Own execution across the product lifecycle, from requirements through launch and iteration
Translate business needs into clear user stories, epics, and acceptance criteria
Manage and prioritize the product backlog in Jira in partnership with engineering and business stakeholders
Coordinate and support user acceptance testing (UAT) to ensure solutions meet defined requirements and outcomes
Collaborate across product, operations, clinical, and technology teams
Communicate product direction, timelines, and tradeoffs clearly to stakeholders at all levels
Facilitate working sessions and demos to drive alignment and transparency
Advocate for user-centered design and intuitive workflows
Partner with stakeholders to support go-to-market efforts, training, and change management
Gather and synthesize user feedback through pilots, testing, and ongoing engagement
Contribute to end-to-end solution design across Salesforce and integrated systems
Analyze and improve business processes to drive automation, efficiency, and consistency

Requirements

7+ years in product management or related roles
Experience delivering digital products on Salesforce platforms (e.g., Service Cloud, Health Cloud)
Demonstrated strength in product delivery, business analysis, and stakeholder collaboration
Experience working in agile environments with cross-functional teams
Proficiency with Jira for backlog and sprint management, including writing and refining user stories
Strong analytical, problem-solving, and communication skills.

Benefits

medical, dental, and vision coverage
paid time off
retirement savings options
wellness programs
comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

product managementbusiness analysisuser storiesepicsacceptance criteriaagile methodologiesdigital product deliverysolution designbusiness process analysisautomation

Soft Skills

stakeholder collaborationcommunicationanalytical skillsproblem-solvinguser-centered designfacilitationalignmenttransparencyprioritizationfeedback synthesis