Senior Manager, Epic EHR Development – Software Development
CVS Health
full-time
Posted on:
Location Type: Remote
Location: Massachusetts • United States
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Salary
💰 $130,295 - $260,590 per year
Job Level
About the role
- Lead and mentor Epic analysts, developers, and configuration teams across assigned Epic modules
- Serve as the primary technical and functional escalation point for Epic-related development issues
- Define and enforce Epic development standards, build guidelines, and governance processes
- Partner with Informatics, Clinical Leadership, and IT leadership to align Epic development with organizational strategy
- Contribute to Epic roadmap planning, optimization initiatives, and system upgrades
- Oversee Epic application build, configuration, and customization across assigned modules
- Ensure Epic development adheres to best practices, security standards, and regulatory requirements
- Review and approve design specifications, build documentation, and change requests
- Lead complex Epic enhancements, workflows, and clinical decision support development
- Guide development and support of Epic integrations
- Collaborate with interface and infrastructure teams to ensure reliable data exchange and system performance
- Support testing strategies including unit testing, integrated testing, and user acceptance testing (UAT)
- Oversee Epic upgrades, patches, and special updates
- Translate clinical and operational needs into technical Epic solutions
- Facilitate design sessions and workflow reviews with clinicians and business partners
- Communicate risks, timelines, and impacts clearly to technical and non-technical stakeholders
- Support go-lives, stabilization efforts, and post-implementation optimization
- Monitor system performance, data integrity, and user adoption metrics
- Ensure Epic configurations support patient safety, clinical quality, and reporting requirements
- Identify opportunities for workflow automation, standardization, and optimization
Requirements
- Demonstrated experience thinking critically and using deep problem solving skills to solve for a large matrixed organization with diverse healthcare delivery teams
- Experience presenting and problem solving with senior leadership
- Bachelor’s degree in Information Systems, Healthcare Informatics, Computer Science, or a related field (or equivalent experience)
- 7+ years of Epic EHR experience, including hands-on build and configuration
- 3+ years in a lead, senior analyst, or supervisory role supporting Epic systems
- Active Epic certification(s) in one or more Epic modules
- Strong understanding of healthcare clinical workflows and operations
- Experience leading complex Epic projects or large-scale implementations
Benefits
- Affordable medical plan options
- 401(k) plan (including matching company contributions)
- Employee stock purchase plan
- Wellness screenings
- Tobacco cessation and weight management programs
- Confidential counseling and financial coaching
- Paid time off
- Flexible work schedules
- Family leave
- Dependent care resources
- Colleague assistance programs
- Tuition assistance
- Retiree medical access
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Epic EHREpic buildEpic configurationEpic integrationsworkflow automationunit testingintegrated testinguser acceptance testingdata integrity monitoringsystem performance monitoring
Soft Skills
critical thinkingproblem solvingcommunicationleadershipmentoringcollaborationpresentation skillsstakeholder managementfacilitationorganizational skills
Certifications
Epic certification