Senior Manager, Community Development
CVS Health
full-time
Posted on:
Location Type: Remote
Location: Illinois • United States
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Salary
💰 $82,940 - $182,549 per year
Job Level
About the role
- Develop, implement, and track community outreach initiatives designed to increase MCO membership and trust; manage external experiential marketing agency.
- Build and maintain partnerships with local healthcare providers, community leaders, nonprofits, and government agencies.
- Identify key community organizations and coordinates outreach and event planning to promote organizational presence within the community.
- Plan and execute community events, workshops, and marketing campaigns to promote health literacy and MCO services.
- Develop, implement, and evaluate comprehensive community relations activities to promote membership growth and retention.
- Monitor, analyze, and report on outreach activities and community needs, making data-driven recommendations to improve engagement.
- Oversee, train, and support a team of six Outreach Coordinators to meet enrollment goals, increase brand awareness and ensure high-quality service.
- Manage operational aspects of the team (e.g., budget, performance, and compliance), and implement workforce and succession plans to meet business needs.
Requirements
- Bilingual Spanish/English
- 5+ years of management experience
- 5 years of working with community volunteers
- 3 years working in health insurance and/or Medicaid
- Adept at execution and delivery (planning, delivering, and supporting) skills
- Adept at business intelligence
- Adept at collaboration and teamwork
- Mastery of problem solving and decision-making skills
- Mastery of growth mindset (agility and developing yourself and others) skills.
Benefits
- Affordable medical plan options
- 401(k) plan (including matching company contributions)
- Employee stock purchase plan
- No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
- Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
community outreachevent planningdata analysismarketing campaignshealth literacymembership growthperformance managementbudget managementcompliance managementbusiness intelligence
Soft Skills
bilingual Spanish/Englishmanagement experiencecollaborationteamworkproblem solvingdecision makinggrowth mindsetagilitytraining and supportcommunication