Bilingual Analyst, Case Management
CVS Health
full-time
Posted on:
Location Type: Hybrid
Location: Miami • Florida • United States
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Salary
💰 $21 - $41 per hour
Job Level
About the role
- Telephonically and/or face to face assessing, planning, implementing, and coordinating all case management activities with members to evaluate the medical needs of the member
- Facilitate the member's overall wellness
- Effectively manage a caseload that includes supportive and medically complex members
- Develop a proactive course of action to address issues presented to enhance short and long-term outcomes
- Determine appropriate services and supports due to member's health needs, including prior authorizations, coordination with PCP and skilled providers, condition management information, and medication review.
Requirements
- Bilingual: (English & Spanish)
- Must reside in zip codes 33042 or 33147
- Willing and able to travel 50-75% of their time to meet members face to face in Miami-Dade County and surrounding areas in Florida
- 1+ year of experience in behavioral health or a long-term care setting
- Computer proficiency in Microsoft Word, Excel, and Outlook required.
Benefits
- Affordable medical plan options
- 401(k) plan (including matching company contributions)
- Employee stock purchase plan
- No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs
- Confidential counseling and financial coaching
- Paid time off
- Flexible work schedules
- Family leave
- Dependent care resources
- Colleague assistance programs
- Tuition assistance
- Retiree medical access
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
case managementbehavioral healthlong-term caremedical needs assessmentcondition managementmedication reviewprior authorizations
Soft Skills
communicationplanningcoordinationproblem-solvinginterpersonal skills