CVS Health

Medical Insurance Collections Coordinator

CVS Health

full-time

Posted on:

Location Type: Hybrid

Location: Monroeville • Pennsylvania • United States

Visit company website

Explore more

✨ AI Apply
Apply

Salary

💰 $17 - $28 per hour

Job Level

Junior

About the role

  • Third party follow-up associated with the dispensing of prescription medication via telephone, Internet, and in writing.
  • Follow-up on unpaid, recouped payments, and underpaid claims.
  • Resolve issues with nonpayment of invoices due to insurance problems that may have resulted from incorrect or incomplete information, therapy changes, and pharmacy or shipping errors.
  • Maintain supporting chronological notes that detail action taken to resolve outstanding account balances.
  • Maintain patient demographic information and data collection systems.
  • Research and respond by telephone, via the internet, and in writing to insurance companies and governmental payers regarding collection issues and problems.
  • Contact patients and Physician’s offices as well as insurance companies as needed in order to expedite claims processing.

Requirements

  • 1+ years of Healthcare Insurance related experience.
  • Experience using Microsoft Office products’ specifically Excel, Outlook, and Word.
  • Must be able to commute to the Monroeville, PA office.
  • Insurance billing or collections experience (preferred).
  • Customer service in a healthcare environment (preferred).
  • Experience working in a healthcare reimbursement system (preferred).
  • Effective customer service skills and experience that shows ability to work in a team environment.
  • Attention to detail.
  • Ability to utilize analytical skills.
  • Ability to navigate through multiple tasks simultaneously and prioritize based on importance while displaying strong attention to detail.
  • Ability to communicate with clientele in a professional manner; both verbally and written.
Benefits
  • Affordable medical plan options
  • 401(k) plan (including matching company contributions)
  • Employee stock purchase plan
  • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs
  • Confidential counseling and financial coaching
  • Paid time off
  • Flexible work schedules
  • Family leave
  • Dependent care resources
  • Colleague assistance programs
  • Tuition assistance
  • Retiree medical access
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
insurance billingcollectionsdata collectionanalytical skills
Soft Skills
customer serviceattention to detailcommunicationteamworkproblem-solving