Analyst, Complaint & Appeal Quality
CVS Health
full-time
Posted on:
Location Type: Remote
Location: Remote • Pennsylvania • 🇺🇸 United States
Visit company websiteSalary
💰 $21 - $41 per hour
Job Level
JuniorMid-Level
About the role
- Responsible for consistently monitoring appeal cases
- Using appeal approved policies, workflows, e-policies, and manuals for all resolution teams and products
- Managing records in a QuickBase database each month
Requirements
- 2+ years Medicare Appeals background
- 2+ years Fast Track appeals experience required
- Excellent time management skills
- Knowledge of CMS guidance
- Knowledge of Appeals Job Aids/workflows
- Strong Communication skills
Benefits
- Affordable medical plan options
- 401(k) plan (including matching company contributions)
- Employee stock purchase plan
- No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs
- Confidential counseling and financial coaching
- Paid time off
- Flexible work schedules
- Family leave
- Dependent care resources
- Colleague assistance programs
- Tuition assistance
- Retiree medical access
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Medicare AppealsFast Track appealsQuickBase database management
Soft skills
time managementcommunication