
Bilingual Analyst, Case Management
CVS Health
full-time
Posted on:
Location Type: Office
Location: Kendall • Florida • 🇺🇸 United States
Visit company websiteSalary
💰 $21 - $37 per hour
Job Level
Junior
About the role
- Candidates must be located in Miami Dade county
- This role will require 50-75% travel for face-to-face visits with members in Miami Dade
- Schedule is Monday-Friday, 8:00am-5:00pm, standard business hours
- Responsible for telephonically and/or face to face assessing, planning, implementing and coordinating all case management activities with members
- Evaluate the medical needs of the member to facilitate overall wellness
- Manage a caseload that includes supportive and medically complex members
- Develop a proactive course of action to address issues presented to enhance outcomes and wellness
Requirements
- Bilingual, English and Spanish
- Must reside in Kendall FL (Applicable Zip Code: 33184, 33172, or 33186)
- Willing and able to travel 50-75% of their time to meet members face to face in Miami Dade county and surrounding areas in FL.
- 1+ year of experience in behavioral health or a long-term care setting
- Ability to multitask, prioritize and effectively adapt to a fast-paced changing environment
- Effective communication skills, both verbal and written
- Managed Care experience
- Computer proficiency in Microsoft Word, Excel, and Outlook required
- Case management and discharge planning experience
Benefits
- Affordable medical plan options
- 401(k) plan (including matching company contributions)
- Employee stock purchase plan
- No-cost programs for all colleagues including wellness screenings
- Tobacco cessation
- Weight management programs
- Confidential counseling
- Financial coaching
- Paid time off
- Flexible work schedules
- Family leave
- Dependent care resources
- Colleague assistance programs
- Tuition assistance
- Retiree medical access
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
case managementdischarge planningbehavioral health experiencelong-term care experience
Soft skills
multitaskingprioritizationadaptabilityeffective communication