Lead Director – Workforce Capacity Planning
CVS Health
full-time
Posted on:
Location Type: Remote
Location: Remote • Texas • 🇺🇸 United States
Visit company websiteSalary
💰 $100,000 - $231,540 per year
Job Level
Senior
About the role
- Develops a team to analyze historical data, market trends, patient demographics, and other relevant factors which help forecast future demands for healthcare services.
- Controls and monitors resources, staffing levels, facility capacities, equipment needs, and other resources crucial to delivering quality patient care and meeting forecasted demands.
- Develops a methodology for optimizing the allocation of resources, such as healthcare professionals, support staff, equipment, and facilities while meeting financial objectives.
- Contributes to top-level decision-making surrounding new initiatives to improve forecasting accuracy, capacity utilization, patient wait times, and resource allocation.
- Communicates strategically across the organization to gather input, share forecasts, and align capacity planning strategies with organizational goals.
Requirements
- Bachelor’s degree in Business, Operations, Engineering, Technology, Analytics, or related field; Master’s preferred
- 10+ years of experience in large-scale workforce, operations, or business optimization roles
- Demonstrated success in developing and executing enterprise workforce strategies, aligning labor management with corporate goals
- Strong financial labor management acumen, with a proven track record of building data driven actionable insights
- Proven ability to design and lead an analytics team that produces capacity and labor forecast modeling, scenario based staffing models and bottom up labor planning models.
Benefits
- Affordable medical plan options
- 401(k) plan (including matching company contributions)
- Employee stock purchase plan
- No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
- Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data analysisforecast modelingstaffing modelslabor planningresource allocationfinancial managementbusiness optimizationanalyticscapacity utilizationmarket trends analysis
Soft skills
strategic communicationteam leadershipdecision-makingcollaborationorganizational alignmentinput gatheringinsight generationproblem-solvingadaptabilitystakeholder engagement