Artificial Intelligence

• Provide strategic direction and ownership of HR Shared Services processes, policies, metrics, and digital enablement
• Ensure alignment, standardization, and optimization across multiple HR functions
• Lead the integration of people analytics, data governance, and vendor/internal reporting
• Own the HR Shared Services technology roadmap, including ServiceNow HRSD, AI/automation initiatives, and data-driven workforce tools
• Drive transformation efforts to elevate the HR employee experience and ensure data accuracy
• Deliver actionable insights to business leaders
• Serve as the process owner for HR Service center
• Align end-to-end processes with enterprise goals and employee experience priorities
• Champion continuous improvement and policy governance

Lead Director, HR Shared Services Transformation, AI & Analytics

Senior AI Analyst