Administers review and resolution of clinical complaints and appeals
Interprets data obtained from clinical records to apply appropriate clinical criteria and policies in compliance with regulatory and accreditation requirements for members and providers
Coordinates clinical resolutions with internal and external support areas
Requirements
3+ years Utilization Management or Utilization Review experience
3+ years clinical nursing experience, with 1-3 years managed care experience in Utilization Review, Medical Claims Review, or other specific program experience as needed or equivalent experience
1+ year(s) of experience demonstrating knowledge of ICD-9, CPT coding and HCPC
1+ year(s) of experience demonstrating knowledge of clinical and medical policy, Milliman Care Guidelines (MCG), InterQual or other medically appropriate clinical guidelines, applicable State regulatory requirements, including the ability to easily access and interpret these guidelines
Active, unrestricted RN license in your state of residence with multistate/compact licensure privileges
Benefits
Affordable medical plan options
401(k) plan (including matching company contributions)
Employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs
Confidential counseling and financial coaching
Paid time off
Flexible work schedules
Family leave
Dependent care resources
Colleague assistance programs
Tuition assistance
Retiree medical access
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Utilization ManagementUtilization ReviewICD-9 codingCPT codingHCPC codingclinical policy knowledgeMilliman Care GuidelinesInterQualmedical claims reviewmanaged care experience