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EAP Care Advocate, Licensed Counselor/Social Worker
CuraLinc HealthcareLicensed EAP Care Advocate supporting employee mental health through remote assessments, care plans, referrals, and advocacy. CuraLinc Healthcare delivers technology-enabled, personalized mental health care for employers and employees.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in conducting clinical assessments and developing individualized care plans while ensuring compliance with HIPAA and ethical guidelines. Proficient in case management and mental health advocacy, with a strong ability to navigate technology for remote work.
Highest-signal resume keywords
Master's Degree In Mental Health DisciplineClinical LicensureEAP ExperienceCase Management ExperienceStrong Reasoning Ability
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Clinical AssessmentIndividualized Care Plan DevelopmentActive Case ManagementTreatment Plan ReviewMental Health Advocacy
Soft Skills
Problem SolvingAdaptabilityCommunication
Tools & Technologies
Microsoft Office SuiteContact Management SystemsWeb-Based SoftwareSoft Phone
Industry Keywords
HIPAA ComplianceEAP CounselingMental Health NavigationWork-Life ChallengesRisk And Safety Concerns
About the role
Key responsibilities & impact- Provide guidance, support, consultation, and referrals to covered employees and dependents
- Conduct comprehensive clinical assessments, including identifying presenting issues, work-life challenges, and risk and safety concerns
- Develop individualized care plans for each participant's clinical and sub-clinical needs
- Facilitate referrals and help participants secure appointments for short-term EAP counseling
- Provide mental health advocacy and navigation for participants needing higher levels of care
- Assist with referrals to other employer-sponsored health management resources when appropriate
- Conduct active case management, including treatment plan reviews
- Follow up with participants to ensure connection to care, program satisfaction, and determine EAP service outcomes and impact
- Maintain accurate and complete records in compliance with HIPAA, ethical, and departmental guidelines
Requirements
What you’ll need- Master's Degree in a mental health discipline, such as Social Work, Counseling, or Marriage and Family Therapy
- Relevant post-graduate clinical experience
- Clinical licensure
- Familiarity and comfort with technology for remote work, including Microsoft Office Suite, contact management systems, web-based software, and soft phone
- Strong reasoning ability, including collecting data, establishing facts, defining problems, and drawing valid conclusions
- Ability to thrive in a fast-paced, fully remote work environment
- Prior EAP and/or case management experience is a plus
Benefits
Comp & perks- 100% company-paid single tier medical coverage insurance
- PTO
- 401(k) with match
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Full-time salaried role
- Remote work arrangement