Fraud Investigator I – Fraud Prevention
USAA
Sales and Events Manager
Crystal Hospitality
full-time
Posted on:
Location Type: Hybrid
Location: Sedona • Arizona • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Develop and implement sales plan to achieve revenue goals across all segment
- Support marketing plan and adhere to budget guidelines
- Excellent knowledge of hotel facilities, guestrooms, and capacities/dimensions of meeting space
- Develops relationships with meeting planners and community members to stay top of mind when planning meetings and events
- Reviews RFPs and evaluate the opportunity
- Negotiate contracts, proposals, and agreements in alignment with hotel revenue objectives.
- Prepares for site visits by checking meeting rooms, arranging take-away gifts, inspecting guest rooms and sending site alerts to all departments
- Conduct tours of the property with meeting planners, agents, and potential clients
- Coordinates hotel arrangements including menu selections, meeting room set-ups, AV needs, billing requirements and guest room accommodations per client’s request
- Prepares banquet event orders, resumes and rooming lists to clearly communicate with all departments
- Makes VIP reservations and creates group room blocks
- Actively prospect and solicit new business while maintaining and growing existing accounts.
- Assists with updating collateral, PowerPoint presentations and websites as needed
- Represent the hotel at industry events, trade shows, and networking opportunities to increase visibility and generate leads.
- Works with the food and beverage team to create personalized menus and events, focusing on achieving the client’s goals, while at the same time achieving the revenue goals of the hotel
- Arranges daily and weekly calendars of events to communicate to all departments of the Hotel
- Collaborates with the operations team as they curate events geared toward elevating the guest experience and the spirit of community and connection to Sedona
- Collaborate with revenue management to optimize rates, inventory, and overall yield.
- Attend business review meetings, weekly strategy meetings, management meetings and other meetings as required/ requested
Requirements
- College degree or equivalent experience
- 3 years of experience in hotel sales
- Excellent verbal and written communication skills
- Ability to manage time effectively, handling multiple projects at a time and meeting deadlines
- Ability to effectively liaise between hotel and client, communicating clearly through banquet event orders and email
- Excellent attention to detail
- Excellent problem resolution skills
- Sales aptitude, building relationships to assist with selling, upselling and re-booking the business
- Mastery of Microsoft Office
Benefits
- - Health Care Plan (Medical, Dental & Vision)
- - Retirement Plan (401k, IRA)
- - Life Insurance (Basic, Voluntary & AD&D)
- - Paid Time Off (Vacation, Sick & Public Holidays)
- - Family Leave (Maternity, Paternity)
- - Short Term & Long Term Disability
- - Training & Development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
hotel salescontract negotiationRFP evaluationevent coordinationbanquet event ordersmenu selectionAV needs managementgroup room blocksrevenue managementsales planning
Soft skills
communication skillstime managementattention to detailproblem resolutionrelationship buildingsales aptitudecollaborationorganizational skillsprospectingclient liaison