Senior ServiceNow Implementation Consultant

Crowe

ServiceNow Senior Consultant building enterprise applications, integrations, workflows, and secure platform solutions. Supporting Crowe’s India consulting clients through technical delivery and mentoring.

Posted 8/7/2026full-timeNoida • 🇮🇳 IndiaSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in designing and developing scalable solutions on the ServiceNow platform, with strong capabilities in REST and SOAP integrations, platform security, and Agile methodologies. Proficient in mentoring junior developers and producing technical documentation while collaborating effectively with cross-functional teams.

Highest-signal resume keywords

ServiceNow DevelopmentJavaScript DevelopmentREST/SOAP IntegrationsAgile MethodologiesPlatform Security

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Hard Skills

ServiceNow ArchitectureApplication Development Best PracticesFlow DesignerIntegrationHubApp Engine StudioService PortalUI BuilderWorkspace DevelopmentCMDBCSDM

Soft Skills

Analytical SkillsProblem-Solving SkillsCommunication SkillsConsulting SkillsCollaboration Skills

Tools & Technologies

Source ControlGitCI/CDDevOps PracticesUpdate Sets

Certifications & Qualifications

CSACADCISITIL Foundation

Industry Keywords

ITIL ConceptsEnterprise Service ManagementGovernance Best PracticesDiscoveryService Mapping

Tech Stack

Tools & technologies

JavaScriptServiceNowSOAP

About the role

Key responsibilities & impact

Design, develop, configure, and maintain scalable solutions on the ServiceNow platform
Develop custom applications, workflows, integrations, and reusable components
Configure and extend ServiceNow applications based on client requirements
Develop and maintain REST and SOAP integrations with internal and third-party enterprise systems
Design and optimize Service Catalog offerings, workflows, record producers, and self-service experiences
Build and support Workspace experiences, Next Experience components, and mobile capabilities
Design and maintain data models, CMDB structures, and CSDM relationships
Implement platform security using ACLs, application scoping, roles, and security best practices
Collaborate with solution architects and technical leads on scalable, maintainable, upgrade-friendly solutions
Translate business requirements into technical designs and implementation plans using Agile methodologies
Perform code reviews, troubleshoot platform issues, optimize performance, and support testing and deployment
Use source control, update set management, CI/CD pipelines, and DevOps practices for application lifecycle management
Lead technical discussions, client workshops, and design sessions
Produce technical documentation, development standards, and implementation artifacts
Mentor junior developers and improve development processes and coding standards

Requirements

What you’ll need

3+ years of professional software development or platform engineering experience
2+ years of hands-on ServiceNow development experience
Experience designing, developing, and implementing enterprise ServiceNow solutions
Strong understanding of ServiceNow architecture, platform capabilities, and application development best practices
Experience working within Agile delivery methodologies
Excellent analytical, problem-solving, communication, and consulting skills
Ability to work independently while collaborating with cross-functional teams
Bachelor’s degree
Strong JavaScript development skills and proficiency with ServiceNow scripting APIs and development frameworks
Experience with Flow Designer, IntegrationHub, App Engine Studio, Service Portal, UI Builder, and Workspace development
Experience building and supporting REST/SOAP integrations and API-based solutions
Knowledge of platform security, application scoping, ACLs, and governance best practices
Familiarity with source control, Git, update sets, CI/CD, and DevOps practices
Understanding of ITIL concepts and enterprise service management processes
Certifications in CSA, CAD, CIS, or ITIL Foundation are preferred
CMDB, CSDM, Discovery, or Service Mapping experience is preferred
Experience developing across multiple ServiceNow product areas is highly desirable
Uphold Crowe’s values of Care, Trust, Courage, and Stewardship
Act ethically and with integrity at all times

Benefits

Comp & perks

Real flexibility to balance work with life moments
Well-being support
Equitable access to career growth and leadership opportunities
Inclusive culture that values diversity
Career Coach meetings to guide career goals and aspirations
Comprehensive benefits package