Senior Business Operations Support Associate

Crowe

Business Operations Support Senior Associate providing key operational functions for a business unit at Crowe. Supporting billing, contract administration, and collaborating with firm partners for efficient operations.

Posted 7/11/2026full-timeChicago • Illinois • 🇺🇸 United StatesSenior💰 $45,000 - $92,600 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in operational support and data management, ensuring accuracy and integrity across systems like D365 and Workday. Strong organizational and communication skills facilitate effective collaboration with internal teams and stakeholders.

Highest-signal resume keywords

Operational SupportData ManagementMicrosoft Office Suite ProficiencyConfidential Information HandlingOrganizational Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data AccuracyContract ManagementBilling SupportClient IntakeTime Management

Soft Skills

Excellent CommunicationCollaboration

Tools & Technologies

D365WorkdayIcertisSharePoint

Industry Keywords

Administrative SupportOperational Support Roles

About the role

Key responsibilities & impact

Provide operational support across the project or engagement lifecycle
Maintain data accuracy and integrity across internal systems (e.g., D365, Workday, Icertis, SharePoint)
Coordinate administrative support for client service teams
Collaborate with internal teams and stakeholders to resolve operational issues
Follow firm policies and risk protocols

Requirements

What you’ll need

3–5 years of experience in administrative or operational support roles such as billing, contract management, or client intake
College degree or equivalent professional experience
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with enterprise systems (e.g., Workday, Icertis, D365)
Strong organizational and time management skills
Excellent communication skills
Demonstrated ability to handle confidential information

Benefits

Comp & perks

Comprehensive total rewards package
Flexible work arrangements
Professional development opportunities