Sales & Use Tax Transformation Managing Director

Crowe

Managing Director for Sales and Use Tax Transformation at Crowe. Leading practices in compliance modernization and operations in technology-enabled environments.

Posted 6/30/2026full-timeAtlanta • Illinois • 🇺🇸 United StatesLead💰 $190,200 - $401,000 per yearWebsite

About the role

Key responsibilities & impact

Lead the transformation of the Sales and Use Tax Compliance practice to a standardized, technology-enabled operating model
Design and implement scalable compliance delivery approaches that support growth without proportional increases in cost or headcount
Evaluate existing compliance processes, workflows, and tools, and identify opportunities for automation, standardization, and efficiency improvements
Drive adoption of new technologies, processes, and delivery models in partnership with compliance leadership and U.S. and offshore delivery teams
Serve as a technical and strategic resource for sales and use tax compliance, with a focus on how services are delivered rather than day-to-day return preparation or filings
Partner with leadership to integrate and optimize an onshore/offshore delivery model, with emphasis on operational rigor, quality, and consistency
Lead change management efforts, including communication, training, and process adoption across geographically distributed teams
Support market-facing activities by strengthening client relationships, enhancing the client experience through improved delivery models, and helping expand existing accounts
Provide thought leadership on compliance modernization, technology enablement, and operational best practices
Mentor and influence teams through transformation initiatives, fostering a culture of continuous improvement

Requirements

What you’ll need

Bachelor’s degree required, Accounting, Finance, preferred
Relevant professional certification required (CPA, JD, LLM, CMI, EA)
Deep knowledge of sales and use tax compliance, with the ability to act as a technical and strategic advisor
Demonstrated experience leading the transformation of sales and use tax compliance operations through technology, automation, and standardized processes
Proven success designing and implementing scalable, technology-enabled compliance models that improve efficiency and margins
Experience partnering with senior compliance leadership and delivery teams to drive operational change
Experience working with and influencing large, geographically distributed teams, including offshore delivery models
Strong change management and leadership skills, with the ability to guide teams through transformation
Excellent written and verbal communication skills, with the ability to translate complex technical and operational concepts into clear, actionable guidance for leadership, delivery teams, and clients
Strong leadership presence and ability to build trust with internal stakeholders and clients

Benefits

Comp & perks

Comprehensive total rewards package

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Process AutomationCompliance Delivery ApproachesOperational Best PracticesTransformation LeadershipScalable Compliance Models

Soft Skills

Excellent Communication SkillsLeadership PresenceMentoringInfluencing TeamsBuilding Trust

Certifications

CPAJDLLMCMIEA