ServiceNow SecOps Implementation Manager

Crowe

ServiceNow SecOps Implementation Manager guiding clients through their Security ServiceNow implementations. Leading project delivery and ensuring alignment with client expectations across multiple locations.

Posted 6/13/2026full-timeChicago • Florida, Illinois, New York, Tennessee • 🇺🇸 United StatesMid-LevelSenior💰 $103,200 - $210,900 per yearWebsite

Tech Stack

Tools & technologies

ServiceNow

About the role

Key responsibilities & impact

Support pre-sales activities such as demonstrations, project scoping, lead proof of concepts and assist with preparing SOWs (Statement of Work)
Advise clients on leveraging ServiceNow for supporting their Security program
Lead project implementation & oversee architectural design
Facilitate project introduction, kick-off meetings & weekly client status meetings
Provide guidance to developers on ServiceNow configuration
Provide final quality assurance reviews of all deliverables
Design and deliver end user training
Expand client’s vision and opportunities to drive additional business value through ServiceNow

Requirements

What you’ll need

5+ years' experience in a professional environment
3+ years of experience delivering ServiceNow implementations and integrations with an emphasis on Security
Certifications in Certified System Administrator (CSA) and/or Certified Implementation Specialist- SIR & VR
Knowledge and experience running a Security program on ServiceNow
Experience managing & delivering multiple projects at the same time
Bachelor's degree required
Willingness to travel as needed for client engagements

Benefits

Comp & perks

Comprehensive total rewards package
Health insurance
Flexible work arrangements
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

ServiceNowSecurity program managementProject implementationArchitectural designQuality assuranceEnd user trainingProject scopingProof of conceptsConfiguration guidance

Soft Skills

Client advisingFacilitationLeadershipCommunicationProject management

Certifications

Certified System Administrator (CSA)Certified Implementation Specialist - SIRCertified Implementation Specialist - VR