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Business Operations Support Associate
CroweBusiness Operations Support Associate involved in operational support and administrative tasks for Crowe's global business units. Collaborating with teams to maintain data integrity and coordinate client service support.
About the role
Key responsibilities & impact- Provide operational support across the project or engagement lifecycle, including proposal support, billing coordination, contract support, and data maintenance.
- Maintain data accuracy and integrity across internal systems (e.g., D365, Workday, Icertis, SharePoint), supporting reporting and compliance needs.
- Coordinate administrative support for client service teams, including scheduling, meeting logistics, and document preparation.
- Collaborate with internal teams and stakeholders to resolve operational issues, track deliverables, and ensure timely execution of tasks.
- Follow firm policies and risk protocols, escalating gaps in documentation, systems, or compliance when necessary.
- Support the development and editing of client-facing materials, including presentations, reports, and invoices.
Requirements
What you’ll need- Bachelor’s degree required – BBA, B.Com or equivalent Indian or international degree
- MBA / MCOM preferred
- 1–3 years of experience in business operations, administrative support, or shared services, preferably within a professional‑services, consulting, or GCC environment
- Advanced proficiency in Microsoft Excel (pivot tables, lookups, formulas, data analysis)
- Strong working knowledge of Microsoft PowerPoint for executive and client presentations
- Proficiency with Microsoft Outlook, Word, and enterprise systems
- Highly organized and able to manage multiple priorities under deadlines
- Demonstrated ability to handle confidential information and work in fast-paced, deadline-driven environments
- Self-motivated, detail-oriented, and adaptable, with a willingness to learn complex systems and improve processes
- Ability to utilize Artificial Intelligence tools such as Chat GPT available within firm and enhance efficiency in the business processes.
- Strong written and verbal communication skills, with the ability to work effectively across cultures and geographies.
Benefits
Comp & perks- Comprehensive benefits package
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data maintenancedata accuracydata integrityMicrosoft ExcelMicrosoft PowerPointMicrosoft OutlookMicrosoft Worddata analysispivot tableslookups
Soft Skills
highly organizedmanage multiple prioritieshandle confidential informationself-motivateddetail-orientedadaptablewillingness to learnstrong written communicationstrong verbal communicationwork effectively across cultures
Certifications
Bachelor’s degreeMBAMCOM