Risk Innovation and Transformation Manager

Crowe

Risk Innovation and Transformation Manager at Crowe, leveraging ServiceNow GRC and AI for risk management. Leading firmwide initiatives in a cross-functional environment to modernize risk processes.

Posted 4/17/2026full-timeChicago • Connecticut, District of Columbia, Florida, Illinois, Virginia • 🇺🇸 United StatesMid-LevelSenior💰 $87,200 - $179,500 per yearWebsite

Tech Stack

Tools & technologies

ServiceNow

About the role

Key responsibilities & impact

Lead transformation initiatives using ServiceNow GRC, including IRM and Privacy Management modules
Drive integration of AI and automation into risk management processes
Design and optimize ServiceNow workflows for risk identification, assessment, and reporting
Enable continuous monitoring, issue management, and control testing using IRM capabilities
Implement Privacy Management workflows, including data requests and compliance tracking
Collaborate with cross-functional teams to deliver AI-assisted risk solutions
Analyze current processes to identify automation and predictive analytics opportunities
Apply change management methodologies to support technology adoption
Develop communication, training, and stakeholder engagement plans
Promote innovation and responsible use of AI in risk practices
Monitor initiative performance using analytics and AI-driven insights
Provide project updates, including risks, metrics, and adoption progress

Requirements

What you’ll need

Bachelor’s degree in Business, Information Systems, Risk Management, or related field
Must have at least 5 years of overall risk management related experience
Demonstrated experience with ServiceNow GRC gained over 3-5 years working in the platform
Previous experience in a consulting environment is a plus
Experience implementing AI and/or automation in risk or compliance processes
Experience leading technology-enabled transformation initiatives
Understanding of process improvement and change management principles
Strong leadership and stakeholder engagement skills
Strong analytical and problem-solving abilities
Project management experience across multiple initiatives
Strong communication and presentation skills

Benefits

Comp & perks

Health insurance
401(k) matching
Professional development opportunities
Paid time off
Flexible work arrangements

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

ServiceNow GRCIRMPrivacy ManagementAI integrationautomationrisk managementpredictive analyticschange managementprocess improvementproject management

Soft Skills

leadershipstakeholder engagementanalytical skillsproblem-solvingcommunicationpresentation skillscollaborationinnovation promotiontraining developmentperformance monitoring