
Sales & Use Tax Transformation Managing Director
Crowe
full-time
Posted on:
Location Type: Office
Location: Atlanta • Illinois • United States
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Salary
💰 $185,500 - $492,000 per year
Job Level
About the role
- Lead the transformation of the Sales and Use Tax Compliance practice to a standardized, technology-enabled operating model
- Design and implement scalable compliance delivery approaches that support growth without proportional increases in cost or headcount
- Evaluate existing compliance processes, workflows, and tools, and identify opportunities for automation, standardization, and efficiency improvements
- Drive adoption of new technologies, processes, and delivery models in partnership with compliance leadership and U.S. and offshore delivery teams
- Serve as a technical and strategic resource for sales and use tax compliance, with a focus on how services are delivered rather than day-to-day return preparation or filings
- Partner with leadership to integrate and optimize an onshore/offshore delivery model, with emphasis on operational rigor, quality, and consistency
- Lead change management efforts, including communication, training, and process adoption across geographically distributed teams
- Support market-facing activities by strengthening client relationships, enhancing the client experience through improved delivery models, and helping expand existing accounts
- Provide thought leadership on compliance modernization, technology enablement, and operational best practices
- Mentor and influence teams through transformation initiatives, fostering a culture of continuous improvement
Requirements
- Bachelor’s degree required, Accounting, Finance, preferred
- Relevant professional certification required (CPA, JD, LLM, CMI, EA)
- Deep knowledge of sales and use tax compliance, with the ability to act as a technical and strategic advisor
- Demonstrated experience leading the transformation of sales and use tax compliance operations through technology, automation, and standardized processes
- Proven success designing and implementing scalable, technology-enabled compliance models that improve efficiency and margins
- Experience partnering with senior compliance leadership and delivery teams to drive operational change
- Experience working with and influencing large, geographically distributed teams, including offshore delivery models
- Strong change management and leadership skills, with the ability to guide teams through transformation
- Excellent written and verbal communication skills, with the ability to translate complex technical and operational concepts into clear, actionable guidance for leadership, delivery teams, and clients
- Strong leadership presence and ability to build trust with internal stakeholders and clients.
Benefits
- Comprehensive total rewards package
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
sales and use tax compliancecompliance delivery approachesautomationstandardizationefficiency improvementscompliance modernizationtechnology enablementoperational best practiceschange managementtransformation initiatives
Soft Skills
leadershipcommunicationmentoringinfluencingclient relationship managementteam guidancetrust buildingcontinuous improvementstrategic advisingcollaboration
Certifications
CPAJDLLMCMIEA