Crowe

Sales & Use Tax Transformation Managing Director

Crowe

full-time

Posted on:

Location Type: Office

Location: AtlantaIllinoisUnited States

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Salary

💰 $185,500 - $492,000 per year

Job Level

About the role

  • Lead the transformation of the Sales and Use Tax Compliance practice to a standardized, technology-enabled operating model
  • Design and implement scalable compliance delivery approaches that support growth without proportional increases in cost or headcount
  • Evaluate existing compliance processes, workflows, and tools, and identify opportunities for automation, standardization, and efficiency improvements
  • Drive adoption of new technologies, processes, and delivery models in partnership with compliance leadership and U.S. and offshore delivery teams
  • Serve as a technical and strategic resource for sales and use tax compliance, with a focus on how services are delivered rather than day-to-day return preparation or filings
  • Partner with leadership to integrate and optimize an onshore/offshore delivery model, with emphasis on operational rigor, quality, and consistency
  • Lead change management efforts, including communication, training, and process adoption across geographically distributed teams
  • Support market-facing activities by strengthening client relationships, enhancing the client experience through improved delivery models, and helping expand existing accounts
  • Provide thought leadership on compliance modernization, technology enablement, and operational best practices
  • Mentor and influence teams through transformation initiatives, fostering a culture of continuous improvement

Requirements

  • Bachelor’s degree required, Accounting, Finance, preferred
  • Relevant professional certification required (CPA, JD, LLM, CMI, EA)
  • Deep knowledge of sales and use tax compliance, with the ability to act as a technical and strategic advisor
  • Demonstrated experience leading the transformation of sales and use tax compliance operations through technology, automation, and standardized processes
  • Proven success designing and implementing scalable, technology-enabled compliance models that improve efficiency and margins
  • Experience partnering with senior compliance leadership and delivery teams to drive operational change
  • Experience working with and influencing large, geographically distributed teams, including offshore delivery models
  • Strong change management and leadership skills, with the ability to guide teams through transformation
  • Excellent written and verbal communication skills, with the ability to translate complex technical and operational concepts into clear, actionable guidance for leadership, delivery teams, and clients
  • Strong leadership presence and ability to build trust with internal stakeholders and clients.
Benefits
  • Comprehensive total rewards package
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
sales and use tax compliancecompliance delivery approachesautomationstandardizationefficiency improvementscompliance modernizationtechnology enablementoperational best practiceschange managementtransformation initiatives
Soft Skills
leadershipcommunicationmentoringinfluencingclient relationship managementteam guidancetrust buildingcontinuous improvementstrategic advisingcollaboration
Certifications
CPAJDLLMCMIEA