Crosslake Technologies

Director, Enterprise Systems

Crosslake Technologies

full-time

Posted on:

Location Type: Remote

Location: United States

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Job Level

Lead

Tech Stack

ERP

About the role

  • Manage client-facing project teams to deliver projects that meet their objectives on time and on budget
  • Drive and participate in company-wide strategy and vision discussions
  • Cultivate and build client relationships with top-tier accounts (site visits, QBRs, etc.)
  • Drive specific practice areas and set roadmaps/plans
  • Capable of scoping an engagement
  • Interview practitioner candidates and help make engagement determinations
  • Onboard, train and mentor new practitioners
  • Accountable for internal budgeting, scheduling and resource utilization
  • Approve SOWs, budgets and timesheets
  • Contribute to evolving practice templates, methodologies, and artifacts
  • Serve as project lead or second on engagements as needed
  • Play a leading role in shaping and closing engagements, including solutioning, scoping, and proposal development
  • Set and enforce a high bar for written communication, including grammar, formatting, and visual quality across all outputs
  • Review and elevate client deliverables to ensure clarity, rigor, and executive-level polish (content, structure, and presentation)

Requirements

  • Entrepreneurial DNA with clear ownership of execution and delivery client satisfaction
  • Some element of professional services firm experience at manager level or more senior, ideally with tech and/or PE specific focus
  • Excellent manager of people
  • Strong strategic and analytical mindset with exceptional problem-solving skills
  • Strong interpersonal and presentation skills
  • Exceptional communicator and listener, particularly with clients and prospects.
  • Willingness and natural tendency to ‘roll up one’s sleeves’ and assist wherever needed
  • Team player who will work across the organization and company to continue improving the way we serve our clients
  • Coachable and embracing of best practices and feedback as a means of continuous improvement
  • Demonstrated expertise in contemporary technology stacks, development methodologies, enterprise IT solutions, and security protocols with an awareness of disruptive technologies and how they might shape the future landscape / competitive environment
  • The ability to demonstrate a balance of client understanding and technical competency to properly frame a compelling engagement
  • Approach critical tasks with drive and energy, with an eye on the bottom line and emphasis on predictable completion
  • Demonstrated experience operating in B2B consulting environments, preferably with exposure to private equity-backed companies
  • Deep experience leading enterprise systems initiatives end-to-end, guiding architecture, design, and integrations while aligning technology to business objectives
  • Proven experience leading large, multi-workstream programs, establishing governance, managing risk, and driving disciplined execution
  • Skilled in managing third-party system implementers, vendors holding them accountable while advocating for client priorities and outcomes
  • Demonstrated experience leading process design and optimization, translating current-state challenges into scalable, future-state operating models
  • Hands-on experience with enterprise systems (e.g. ERP, CRM, HCM), including design, implementation, and post-go-live optimization
  • In addition to meeting the bar above, must show a demonstrated “spike” of excellence in at least one of three dimensions: Scope, Sell, Deliver in Technical Due Diligence *and* Value Creation.
Benefits
  • Service. We effect change by empowering others.
  • Curiosity. We believe great advice starts with deep understanding.
  • Credibility. Our expertise is earned and proven.
  • Commitment. It’s our privilege to serve clients in their critical moments.
  • Creativity. We are inspired by the constant pursuit of better.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project managementbudgetingresource utilizationengagement scopingprocess designoptimizationenterprise systemstechnical due diligencevalue creationsolutioning
Soft Skills
client relationship managementstrategic mindsetanalytical skillsproblem-solvinginterpersonal skillspresentation skillscommunication skillsteam playercoachableleadership