Call Center Customer Experience Representative

Cronin Automotive

Call Center Customer Experience Representative at Cronin Automotive. Handling incoming calls, directing customers, and scheduling service appointments in a professional manner.

Posted 6/3/2026full-timeHarrison • Ohio • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Answering dealership group phones
Directing customers to the correct department/location
Placing outbound calls
Works cooperatively with the remote teams
Updating customer records
Communicates with callers and visitors in a professional, friendly, and efficient manner
Scanning documents
Assists in scheduling and confirming service appointments via phone or SMS
Participates in customer satisfaction process

Requirements

What you’ll need

Excellent communication skills
Outgoing and positive demeanor
Punctual with the ability to handle schedule flexibility
Valid driver’s license and satisfactory Motor Vehicle Report
Able to clear a pre-employment background check
Maintains a professional appearance

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Cronin Automotive Website LinkedIn All Job Openings 201 - 500 employees Founded 1945 👥 B2C 🛒 Retail 🚗 Transport B2C
Retail
Transport Cronin Automotive is a multi-brand automobile dealership group based in Harrison, Ohio (near Cincinnati) that sells new and certified pre-owned cars, trucks, SUVs and work trucks. The company represents brands such as Ford, Kia, Nissan, Toyota and others, and offers retail vehicle sales, leasing and financing services. Cronin Automotive also provides vehicle maintenance and repair, collision center and parts services, trade‑in valuation, and online shopping tools and specials; it supports community programs through Cronin Cares. Call Center Customer Experience Representative 🔥 1 hour ago 🏢 Harrison – Onsite ⏰ Full Time 🟡 Mid-level 🟠 Senior 💝 Customer Support Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Answering dealership group phones
Directing customers to the correct department/location
Placing outbound calls
Works cooperatively with the remote teams
Updating customer records
Communicates with callers and visitors in a professional, friendly, and efficient manner
Scanning documents
Assists in scheduling and confirming service appointments via phone or SMS
Participates in customer satisfaction process 🎯 Requirements
Excellent communication skills
Outgoing and positive demeanor
Punctual with the ability to handle schedule flexibility
Valid driver’s license and satisfactory Motor Vehicle Report
Able to clear a pre-employment background check
Maintains a professional appearance Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Soft Skills

excellent communication skillsoutgoing demeanorpositive demeanorpunctualityschedule flexibilityprofessional appearance

Certifications

valid driver’s licensesatisfactory Motor Vehicle Report