Sales Engineer

Critical Systems

Sales Engineer developing and maintaining customer relationships while delivering tailored HVAC solutions. Collaborating with internal teams to ensure project execution from design through completion.

Posted 7/30/2026full-timeRockville • Maryland • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in HVAC system design and installation, coupled with strong sales acumen to develop and maintain customer relationships. Proficient in project management, proposal preparation, and strategic account planning to drive business growth and customer satisfaction.

Highest-signal resume keywords

HVAC System DesignField Sales ExperienceProposal PreparationCustomer Relationship ManagementAccount Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

HVAC ExperienceProject ManagementTechnical SalesProposal DevelopmentMarket Planning

Soft Skills

Excellent Communication SkillsPresentation SkillsCustomer Relations SkillsCompetitive NatureAbility to Function Independently

Certifications & Qualifications

Bachelor’s Degree in Electrical/Mechanical EngineeringU.S. Citizenship or Permanent Resident

Industry Keywords

Contractor AccountsConsulting Engineer AccountsArchitect AccountsAccount PenetrationProject Fulfillment Schedule

About the role

Key responsibilities & impact

The Sales Engineer is responsible for developing and maintaining long-term customer relationships
Maximizing account penetration and customer retention across contractor, consulting engineer, and architect accounts
Combining technical expertise with strategic sales execution to identify opportunities, influence system design decisions, and deliver tailored HVAC solutions
Collaborating closely with internal teams to ensure accurate equipment selection, competitive pricing, and seamless project execution from design through completion
Using account management process to identify key customers and to develop specific action plans to grow identified accounts
Identifying potential opportunities with existing and new customers
Converting leads into opportunities by assigning the appropriate sales process, identifying the required project team members, making assignments, and communicating the next steps in the process
Developing relationships with multiple buying influences in the customer’s organization
Gathering and validating preliminary information and performing facility walk-through, construction plan review or other requirements
Determining project needs, constraints, and responsibilities to meet all of the customer’s HVAC system design and installation requirements
Developing, evaluating, and discussing possible solutions with customer
Developing preliminary project fulfillment schedule
Responsible for project takeoff, selection, pricing, and integration of equipment, controls, and services
Responsible for the preparation and review of the proposal
Validating the preliminary proposal with customer
Determining proposal price and selling strategy
Reviewing and comparing contract terms and conditions with Critical System contract standards
Presenting the proposal and negotiating price, terms, and conditions with customer
Following up with buying influences
Preparing transition documents and communicating project readiness for assignment to operations team
Resolving major deviations from scope with team after Project Scope Validation
Determining needs, developing and executing an account specific business plan to identify the long term, mutual support requirements required to facilitate a strong, profitable and successful partnership
Providing total account business activity reports and annual forecasts
Providing knowledge and consultation in the form of developing HVAC system related solutions for the customer’s problems, including financial and performance-based considerations
Consistently ascertaining customer needs and current market opportunities
Assembling, coordinating and interacting with sales team as needed for customer penetration and project acquisition
Coordinating with consulting engineers in writing project specifications
Coordinating with Application Engineers in the interpretation of specifications and preparation of proposals

Requirements

What you’ll need

U.S. Citizenship or Permanent Resident (Green Card holder)
Bachelor’s degree in Electrical/Mechanical Engineering, Construction or Engineering Technology, or other related areas
5+ years of field sales experience, or equivalent, preferred
5-10 years HVAC experience
Well developed sales skills
Excellent oral/written communication skills
Well developed presentation skills
Excellent customer relations skills
Has a competitive nature with a tenacious will to win
Marketing & market planning knowledge
In-depth knowledge of target market industries
Ability to travel at least 20% of the time
Ability to function independently and deliver results

Benefits

Comp & perks

Medical, Dental, and Vision Insurance
401(k) with matching and profit sharing
Generous Paid Time Off (PTO)
Competitive salary with performance-based incentives
Opportunities for professional development and continuous learning
Collaborative, growth-oriented team culture
Employee Assistance Program